* Contacting YuJa Support *

Contact Methods:

Users looking to obtain direct assistance from YuJa Support can utilize any of the following methods for contact.

Email: support@yuja.com
Phone (Toll Free - 24/7 Total User Support): 1-888-257-2278
Online Submission: https://www.yuja.com/support/

International users may find global phone numbers for support on YuJa's Support contact page.

For users looking to utilize YuJa's knowledge base, they can do so here.

YuJa Security Pin (Used during YuJa phone support calls):

YuJa has introduced unique ID pins for each account, which automatically change every 24 hours. Users can relay their PIN to YuJa support staff to confirm they have access to the account they need help on during phone support calls.  This will help improve account security in YuJa.

The pin can be located by clicking the portrait icon in the top right corner of your YuJa window and selecting My Account. 
Image of YuJa My Account button

The Security Pin field is located at the bottom of the My Account page.
YuJa My Profile page with Security Pin field highlighted

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