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Information about the Blackboard app for mobile devices. This app uses Blackboard Ultra's Responsive Web Design to offer the same features as the desktop version of the website, making it easy to jump back and forth between mobile and desktop.

Training by Vector Solutions to provide the basics of using the softphone application and physical desk phones.

This article explains how to view and edit your personal profile information in Blackboard.

Provides guidance on how to utilize the Message Manager permission for call queues in Avaya Cloud Office

How to log into the Avaya Cloud Office webpage and configure your UND phone account to handle notifications for Voicemail, Received Faxes, Missed Calls, and Fax transmission results.

Provides direction on how to transfer straight to a users voicemail and how to send an inbound call to voicemail from the J100 series phone.

The steps outlined in this article will allow the user to enter a phone number and then choose either to initiate the call via picking up the handset or pressing the call button.