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An index of common problems with YuJa (including regular recordings + proctoring recordings) and the recommended troubleshooting steps.

Exam Proctoring ensures the security of student exams taken from remote locations. Exam Proctoring also allows the instructor to provide tools to record video. The Proctor Recorder also ensures that the recording is only securely allocated to a centralized instructor folder which will avoid distribution of the exam recording by the student.

YuJa Proctoring requires a webcam to function. Users may encounter an error message if they do not have one connected.

YuJa is a video platform that allows users to host video content and record video lectures that can be used as part of curriculum deployment.

How to use Respondus LockDown Browser and YuJa Proctoring simultaneously to administer or take a Blackboard exam. Use of both tools concurrently helps to ensure the integrity of the exam.

This guide explains how to set up a YuJa Proctoring session, with step-by-step instructions for recording your exam.

The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device, at any time. This article contains instructions and resources for students to get started using YuJa.

Archived YuJa recordings can be restored by accessing the video under My Archive in the left navigation of YuJa's My Media area. Users can hover their cursor over the desired video and click Restore. Recordings should be accessible after the restoration process completes in 2-4 days, depending on current processing load of the archive storage service.

YuJa is a great tool for students and instructors to upload video lectures/assignments to share with the rest of the class.

After your video has been created, you will need to deploy it to your Blackboard course. There are several options for deploying your recording: YuJa Media Chooser, CIM Tool, Course Channel, & Embed Code/Direct Link URL.

Downloading Media in YuJa

This article contains the contact methods available to seek direct assistance from YuJa's Support team.

The YuJa Software Center may encounter an error where the underlying services stop running. This error requires the services to be restarted to allow a YuJa recording to upload.

Troubleshooting steps to use if you are unable to view a YuJa video in full screen.

For instructors and students: How to launch the YuJa Software Capture application from within Blackboard, set up and create a recording, and share it in any Content Area, assignment, discussion board, or any other area with a text editor inside of your Blackboard course.