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Helpful tutorials on using YuJa.
This article contains the contact methods available to seek direct assistance from YuJa's Support team.
YuJa Proctoring requires a webcam to function. Users may encounter an error message if they do not have one connected.
The YuJa Software Center may encounter an error where the underlying services stop running. This error requires the services to be restarted to allow a YuJa recording to upload.
If student results for a YuJa quiz embedded in Blackboard are being listed under Anonymous, they will need to enable third-party cookies and take the quiz again.
Instructions for students on how to publish YuJa recordings to a course channel.
YuJa has the ability for the recording owner to allow created content, such as video recordings, as well as uploaded media to be made available for download. The download option must be enabled for each individual recording or media file.
Audience: students & instructors
How to use YuJa's picture-in-picture mode (stacking the primary and secondary video feeds within one player window).
YuJa automatically generates an index (text-based outline) for every video by scanning its audio and visual content. The video's index is made available to viewers during playback to help them navigate directly to desired topics. Because the index is automatically-generated, it is always a good idea to review and manually edit it before sharing your video.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device, at any time. This article contains instructions and resources for students to get started using YuJa.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and deliver video content across any device, at any time. This article contains resources for faculty getting started with YuJa.
Common issues with YuJa can be addressed using common troubleshooting steps.
You can manage a variety of media content in the YuJa Platform. Management tools within Manage Media allow you to handle a variety of administrative tasks, including editing, sharing, deleting and publishing video content.
How to find the temporary video files that YuJa stores locally on your computer.
A guide to content management for YuJa users: uploading content, editing existing content, managing available storage space (downloading & deleting content), and storage quotas.