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Archived YuJa recordings can be restored by accessing the video under My Archive in the left navigation of YuJa's My Media area. Users can hover their cursor over the desired video and click Restore. Recordings should be accessible after the restoration process completes in 2-4 days, depending on current processing load of the archive storage service.

Downloading Media in YuJa

This article contains the contact methods available to seek direct assistance from YuJa's Support team.

YuJa is a great tool for students and instructors to upload video lectures/assignments to share with the rest of the class.

The YuJa Software Center may encounter an error where the underlying services stop running. This error requires the services to be restarted to allow a YuJa recording to upload.

Troubleshooting steps to use if you are unable to view a YuJa video in full screen.

For instructors and students: How to launch the YuJa Software Capture application from within Blackboard, set up and create a recording, and share it in any Content Area, assignment, discussion board, or any other area with a text editor inside of your Blackboard course.

How to use Respondus LockDown Browser and YuJa Proctoring simultaneously to administer or take a Blackboard exam. Use of both tools concurrently helps to ensure the integrity of the exam.

Links to various tutorials on how to edit Yuja videos.

Thumbnails may be selected or uploaded for all types of YuJa media.  This article contains a link to information on the process, supported image file types, as well as image resolution recommendations.

A guide to content management for YuJa users: upload content, edit existing content, manage available storage space (downloading & deleting content), and view storage quotas.

YuJa’s Video Editor features three different image-related tools: watermark/overlay, blur/black out, and virtual background.

If student results for a YuJa quiz embedded in Blackboard are being listed under Anonymous, they will need to enable third-party cookies and take the quiz again.

Instructions for students on how to publish YuJa recordings to a course channel.

Instructors can set permissions to allow students to publish to a specific course in YuJa.