YuJa

This article contains the contact methods available to seek direct assistance from YuJa's Support team.

YuJa offers integrated AI captioning with a 90-95% accuracy rate (free for all to use) and human captioning (by request only). This process automatically creates closed captions for any YuJa video, which are available during video playback on any device. The automated voice-to-text captioning process also creates transcripts that can be downloaded by the viewer, as well as edited by the Content Owner. This accessibility feature provides for Section 508 compliance.

Instructors can set permissions to allow students to publish to a specific course in YuJa.

How to create a link in your Blackboard course to other users' public or shared YuJa videos.

For instructors and students: How to launch the YuJa Software Capture application from within Blackboard, set up and create a recording, and share it in any Content Area, assignment, discussion board, or any other area with a text editor inside of your Blackboard course.

You can create a YuJa recording in Blackboard or directly through YuJa.  The following steps are to create a recording in YuJa.

How to download and install the YuJa app for Mac, PC, and mobile devices.

Links to various tutorials on how to edit Yuja videos.

YuJa is a video platform that allows users to host video content and record video lectures that can be used as part of curriculum deployment.

Audience: Instructors
How to identify and bulk download your videos and media currently housed on YuJa – archive on OneDrive or save locally for later use.

After your YuJa video has been created or uploaded to your media folder, you will need to deploy it to in your Blackboard course. This article demonstrates the different methods available for courses in Bb Ultra (direct link and embed video) and Bb Original (YuJa Media Chooser, CIM Tool, Course Channel, & Embed Code/Direct Link URL).

YuJa recordings are stored in the recording owner's folder in YuJa instead of being tied to a specific course. There are multiple ways to link YuJa recordings within a Blackboard course, you add a Course Channel and then Publish the videos to the appropriate course channel.

Troubleshooting steps to use if you are unable to view a YuJa video in full screen.

YuJa is a great tool for students and instructors to upload video lectures/assignments to share with the rest of the class.

Archived YuJa recordings can be restored by accessing the video under My Archive in the left navigation of YuJa's My Media area. Users can hover their cursor over the desired video and click Restore. Recordings should be accessible after the restoration process completes in 2-4 days, depending on current processing load of the archive storage service.

A guide to content management for YuJa users: upload content, edit existing content, manage available storage space (downloading & deleting content), and view storage quotas.

You can manage a variety of media content in the YuJa Platform. Management tools within Manage Media allow you to handle a variety of administrative tasks, including editing, sharing, deleting and publishing video content.

Helpful tutorials on using YuJa.

The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and deliver video content across any device, at any time. This article contains resources for faculty getting started with YuJa.

The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device, at any time. This article contains instructions and resources for students to get started using YuJa.

YuJa automatically generates an index (text-based outline) for every video by scanning its audio and visual content. The video's index is made available to viewers during playback to help them navigate directly to desired topics. Because the index is automatically-generated, it is always a good idea to review and manually edit it before sharing your video. Please see this article for more information about how users can edit their video's index.

Information on allowing downloads for all recordings published in a Course Media Channel, removing the need to individually activate downloads on recordings.

How to download videos from YuJa using the media player or the file browser. Files may be downloaded individually, or in batches.

Audience: students & instructors
How to use YuJa's picture-in-picture mode (stacking the primary and secondary video feeds within one player window).

YuJa has the ability for the recording owner to allow created content, such as video recordings, as well as uploaded media to be made available for download. The download option must be enabled for each individual recording or media file.

Instructions for students on how to publish YuJa recordings to a course channel.

If student results for a YuJa quiz embedded in Blackboard are being listed under Anonymous, they will need to enable third-party cookies and take the quiz again.

The YuJa Software Center may encounter an error where the underlying services stop running. This error requires the services to be restarted to allow a YuJa recording to upload.

Thumbnails may be selected or uploaded for all types of YuJa media.  This article contains a link to information on the process, supported image file types, as well as image resolution recommendations.