Services A-Z (38)
Accounts and Security
Get help logging into Campus Connection, Blackboard, Office 365 email, HRMS, UND Wireless Network, and all the other systems used at UND.
Software and Application Support
Get help with AIMS.
Professional Services
Faculty and staff, get help with your UND-owned desktop or laptop or printer.
Teaching and Learning
Get help with all things Blackboard related.
Classroom Support
Request technical support for a computer or other devices in a classroom.
File Storage and Servers
Get help with Microsoft OneDrive.
File Storage and Servers
Request accounts within research or request help within research computing environments.
Computer, Device, and Printer Support / Computers and Devices
Request technical support for a computer lab.
Accounts and Security
Report security concern to the UIT Cybersecurity team
Network and Wireless Services
Register your device (gaming console, smart TV, streaming device) to be used on the residence hall network.
Teaching and Learning
A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.
Network and Wireless Services
Get help with Eduroam wireless network on campus.
Computer, Device, and Printer Support
Check out equipment, such as laptops, Chromebooks, MIFIs, and projectors/screens.
Teaching and Learning
GradeScope can check and grade multiple choice questions
Guests can request support for technical issues.
File Storage and Servers
Institutional Repository for UND Chester Fritz Library.
Software and Application Support
Are you having problems accessing Chester Fritz Library's resources, such as articles, journals, or databases? Get help with library systems that provide access to local and remote information in support of teaching, learning, and research.
Professional Services
The Maker Space services such as 3D printing are available to all UND students, faculty and staff with a valid U Card. Get help or information about Maker Space services on campus.
Accounts and Security
Multi-Factor authentication is an online security system for your sensitive and personal information. It requires more than just a password for access. The goal is to create a layered defense for your data so that an unauthorized person finds it more difficult to access. If your password becomes compromised, there will be another level of security to keep your information safe.
Get help with Multi-Factor Authentication (MFA), setting up YubiKey or Duo on your devices.
Network and Wireless Services
Report problems with UND networks.
Teaching and Learning
Get information on UND-licensed solutions for online tutoring and training, like Hoonuit, and SMARTHINKING.
Teaching and Learning
Get help with proctored exams, including designating a proctor, setting up a proctored exam, and help for proctors trying to log into the system, accept designations, and find exam passwords.
Accounts and Security
Report a phishing attempt by forwarding the email to phishing@ndus.edu.
Purchasing and Procurement
Purchasing and Procurement
Software for use on UND-owned machines can be purchased for UND staff, faculty, and administrators through a Department Software Coordinator. This service submits a request to become or change the Department Software Coordinator.
Teaching and Learning
Get information and training on various research, statistical, and survey tools offered at UND.
Computer, Device, and Printer Support
Report issues with devices or internet connections in the Residence Halls.
File Storage and Servers
Services that provide a secure computing environment for end users. Includes network security, system security, application security, etc.
Software and Application Support
Request software help.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is perfect for any issues not found under Service categories. This option allows anyone to get tech support, whether they have a UND account or not, since log in is not required.
Teaching and Learning
Request help with TurningPoint Response Systems.
Office 365, Email and Calendars
For requesting department email accounts for Office 365
Office 365, Email and Calendars
Get help with your UND email account on all your devices.
Office 365, Email and Calendars
For requesting a TEAM in Office 365
Computer, Device, and Printer Support / Printing
Students can report issues with the uPrint system or print kiosks.
Accounts and Security
Request VPN access.
Telecommunications and Videoconferencing
Services in support of UND organizations conducting webinars
Teaching and Learning
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.