Students can report issues in campus computer labs, register their devices for the Resident Hall Network, or request assistance with their personal computers and devices.
For assistance with logging in, UND Email and Microsoft 365 applications, connecting to the internet/Wi-Fi, or ResNet Student Services please use the specific services below:
Report an Issue in a Computer Lab
Use this service offering to report errors, failures or other existing functions for machines in campus computer labs that are not working as intended.
Submit a Residence Hall Network Registration Request
Use this service offering to request registration of devices (gaming consoles, smart TVs, DVD/Blue-ray players, streaming devices) to be used on the residence hall network. Due to the campus authentication system, some network-enabled devices must be registered with us before they will have full network connectivity. This service will allow you to register your device to be used on the residential network.
Please note that this cannot be used for phones or computers or any other device capable of using the normal connection process found here:
Connect to the UND Wi-Fi Networks
Submit a Computer or Device Request
Use this service offering to request assistance with student personal computers and devices including:
- Recommendations for new computer purchases
- Apple Authorized Services
- Limited PC warranty repair
- Limited out of warranty repair
- Virus protection and removal
- Support for mobile phones
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