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Document Imaging Request (Perceptive Content)
  1. Services
  2. Software and Application Support
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.
Get Assistance with the My UND App
  1. Services
  2. Web Services
The University of North Dakota's official mobile app.
TeamDynamix Service Request
  1. Services
  2. Software and Application Support
Service for IT areas to report issues or request changes to the TeamDynamix system.
Account & Password Issues
  1. Services
  2. Accounts and Security
Get help logging into Campus Connection, Blackboard, Office 365 email, HRMS, UND Wireless Network, and all the other systems used at UND.
Aviation Information Management System (AIMS)
  1. Services
  2. Software and Application Support
Get help with AIMS.
Aviation Systems Support
  1. Services
  2. Professional Services
Faculty and staff, get help with your UND-owned desktop or laptop or printer.
Blackboard
  1. Services
  2. Teaching and Learning
Get help with all things Blackboard related.
Citrix Issues
  1. Services
  2. Software and Application Support
For users experiencing issues running Citrix Workspace to access remote UND applications
Classroom Troubleshooting
  1. Services
  2. Classroom Support
Request technical support for a computer or other devices in a classroom.
Cybersecurity Report
  1. Services
  2. Accounts and Security
Report security concern to the UIT Cybersecurity team
Device Registration (Residence Halls)
  1. Services
  2. Network and Wireless Services
Register your device (gaming console, smart TV, streaming device) to be used on the residence hall network.
Eduroam
  1. Services
  2. Network and Wireless Services
Get help with Eduroam wireless network on campus.
Guest Services
  1. Services
  2. None
Guests can request support for technical issues.
Library Systems
  1. Services
  2. Software and Application Support
Are you having problems accessing Chester Fritz Library's resources, such as articles, journals, or databases? Get help with library systems that provide access to local and remote information in support of teaching, learning, and research.
Multi-Factor Authentication (MFA)
  1. Services
  2. Accounts and Security
Multi-Factor authentication is an online security system for your sensitive and personal information. It requires more than just a password for access. The goal is to create a layered defense for your data so that an unauthorized person finds it more difficult to access. If your password becomes compromised, there will be another level of security to keep your information safe.

Get help with Multi-Factor Authentication (MFA), setting up YubiKey or Duo on your devices.