Zoom Health License Request (HIPAA Compliant)

The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.  These settings already exist within Zoom, Zoom Health just ensures that they are always on for all created sessions.  Such features include the removal of cloud recording access, and enhanced end-to-end encryption settings.  Any user who schedules meetings on your behalf will also be required to have the Zoom Health License in order for the scheduling function to continue to operate as normal.  More information on settings that are affected can be found at https://support.zoom.us/hc/en-us/articles/207652183-HIPAA-Business-Associate-Agreement-BAA-.  Below are highlights of account changes.

  • Features Enabled
    1. The setting Require Encryption for 3rd Party Endpoints (H323/SIP) will be enabled.
    2. Cloud Recording will be disabled.
    3. Remove device/user information in logging and reporting.
    4. Encrypted Chat will be enabled.
  • Encrypted Chat Features
    1. Text messages will be encrypted.
    2. Offline messages will only be available after all parties initiate a key exchange.
    3. Disable screen capture.
    4. Disable sending images.
Request License


Service ID: 43242
Thu 4/23/20 12:57 PM
Mon 5/1/23 10:35 AM