Teaching and Learning

Get help with a wide range of technologies for teaching and learning to meet the needs of faculty, staff, and students.

Services (19)

Academic Software Training

Get training services for academic software.

Account Login and Password Assistance

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.

Blackboard

Get help with all things Blackboard related.

Blackboard Request

Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.

Convert Blackboard Site to Ultra for Instructors

Blackboard Ultra is a new, modern, and easy-to-use interface of Blackboard. Instructor's may use these instructions to convert their Spring 2025 or Summer 2025 course to Ultra. A request may also be submitted to convert a course to Ultra, or to receive an under-development or “sandbox” Blackboard site to begin developing in the Ultra Course Experience.

Creating Digital Presentations

Information on products and services used in creating video-based presentations like PowerPoint, VoiceThread and YuJa.

Digital Media Instructional Design

A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.

Get Assistance with Polling and Q&A (Vevox)

Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.

Get Assistance with Starfish

Get help with services to support Starfish, a tool available to advisors, instructors, and staff to support students.

Get Assistance with the My UND App

Report issues, or submit feedback for the University of North Dakota's official mobile app.

Instructional Design

Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.

Online Collaboration/Meetings

Get help with online tools used to facilitate online meetings and classroom experiences. Users can also use this request form to obtain a Zoom webinar license for an event.

If you are requesting a Zoom webinar license for an event that lasts longer than one day, please use the Additional Details field to outline the days required. Please note that the license is only available for a one week lease per request.

Online Tutoring & Training

Get information on UND-licensed solutions for online tutoring and training such as Infobase and Brainfuse.

Research & Surveys

Get information and training on various research, statistical, and survey tools offered at UND.

Submit your AI Questions

Get Artificial Intelligence (AI) guidance for using AI at UND

TurningPoint Response Systems

Request help with TurningPoint Response Systems.

UND Digital Badging (Credly)

UND Digital Badging, powered by Credly, allows for users to showcase their accomplishments through simple, publicly shareable, interface that integrates into prominent platforms such as LinkedIn.

Zoom Cloud Storage Request

Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here each semester.

Note: Users only need to submit a request once per semester, regardless of how many courses they intend to use Zoom with.

Zoom Health License Request (HIPAA Compliant)

The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.