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Services or Offerings?
Account Login and Password Assistance
  1. Services
  2. Accounts and Security
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Creating Digital Presentations
  1. Services
  2. Teaching and Learning
Information on products and services used in creating video-based presentations like PowerPoint, VoiceThread and YuJa.
Digital Media Instructional Design
  1. Services
  2. Teaching and Learning
A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.
Online Collaboration/Meetings
  1. Services
  2. Teaching and Learning
Get help with online tools used to facilitate online meetings and classroom experiences.
Tech Support Request
  1. Services
  2. None
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Zoom Cloud Storage Request
  1. Services
  2. Teaching and Learning
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.

Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.
Zoom Health License Request (HIPAA Compliant)
  1. Services
  2. Teaching and Learning
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.