One Blackboard App for Everyone
The Blackboard mobile application is based on the desktop website version of Blackboard and comes equipped with many of the same features, allowing users to seamlessly move their learning experience from their desktop to mobile and back. The Blackboard mobile app allows students to view content and participate in courses, and instructors can grade and access course management tools directly from their mobile device (iOS or Android).
IMPORTANT NOTE: Some features are only available in the full web browser view of Blackboard Learn — not on the mobile app. Please see
Blackboard App's Course Content page to learn what the app can and cannot be used for.
STUDENTS: It is recommended that you take all exams and submit high-stakes assessments using a regular Mac or Windows desktop or laptop computer and not the Blackboard App.
Article Index:
Download the Blackboard App
The Blackboard app is compatible with devices running iOS 14+ and Android 11+. Blackboard's Quick Start for Blackboard App support page provides links to access the appropriate app store to download and install. Please confirm that you've selected the new, combined version of the app before downloading – not the old student or instructor app.
Installation and Set-Up
- After the app has downloaded, open it and proceed with the first time set-up. A pop-up prompt may display to allow notifications (optional). Search for 'University of North Dakota' (UND) and select it from the drop-down menu. A check mark should appear to the right of the university field. Tap Continue with Web-Login to proceed.
- If not given the Web-Login option with 'University of North Dakota', please try 'North Dakota University System' instead.
- On the NDUS Portal Log-In page, enter your NDUS.identifier (firstname.lastname). This is the same username and password used for Blackboard and email. Tap Log In to continue.
- Duo multi-factor authentication is required to complete the login to Blackboard. If help is needed with Duo, please visit UIT's support page on Duo Security setup for assistance.
- Blackboard's Terms of Use document will appear. Tap Agree to finish setting up the app. The app is now ready to access courses, organizations, messages, and grades on Blackboard. Please see the following section for more information about navigation.
Using the Blackboard App
The mobile app can do many of the same things as the regular Blackboard site.
Resources
- Bb App Help - Overview with links to popular pages and common issues
Troubleshoot Issues
If you experience errors in the app (which may not be replicable by other users or institution administrators), please follow the steps below to clear Blackboard data from the device and reset the application:
Apple / iOS
- Uninstall the Blackboard app.
- Go to Settings > Safari > Clear History and Website Data > Clear.
- Restart your device.
- Reinstall the Blackboard app.
- Check iOS compatibility for Blackboard App. Please ensure the device is fully updated.
Android
- Go to Settings > Apps > Blackboard > Storage > Clear Data.
- Uninstall the Blackboard app.
- Restart your device.
- Reinstall the Blackboard app.
- Check Android compatibility for Blackboard App. Please ensure the device is fully updated.
Get Help
If the above steps do not resolve the issue, or if you run into any other problems while using the app, please follow these steps to find a solution:
Blackboard's Help tool - search for answers
- Within the mobile app, tap the More icon in the bottom-right and select Help Center.
- This will direct you to Blackboard's help site, where you can browse or search for answers.
- If you need further assistance, please check UND's Knowledge Base or contact the help desk.
UND's Knowledge Base - search institution-specific information
- Within the mobile app, tap the More icon in the bottom-right, select Institution.
- This will open the main UND Institution page. Scroll down to the 'UND Blackboard Support' section and click the Blackboard Support link.
- Browse or search UND's knowledge base for answers.
UND Tech Support - reach out for help
- Within the mobile app, tap the More icon in the bottom-right, select Institution.
- This will open the main UND Institution page. Scroll down to the 'UND Blackboard Support' section and click the Blackboard Support link.
- Click the menu icon (top-left) > Services > Teaching and Learning > Blackboard > Request Service.
- Users will be prompted to log in using NDUS credentials (same as Blackboard login) and then, can submit a ticket.