Software and Application Support

Get help with software and applications such as document imaging and management, student and faculty information systems, finance, human resources and procurement systems, library systems, and software installation, troubleshooting and support.

Categories (11)

Software information for Adobe products, including Creative Cloud and Acrobat Pro DC.

AutoCAD can create any 2D drawing and 3D model or construction that can be drawn by hand. The program also allows the user to group or layer objects, keep objects in a database for future use, and manipulate properties of objects, such as size, shape, and location.

AutoCAD has numerous applications in a wide range of fields. The program can be used for simple projects, such as graphs or presentations, or complex designs, like drawing up the architecture of a building.

UND's softphone.

Campus Connection (Campus Solutions) is the student administration system of Oracle’s PeopleSoft product. It is used for students to register for classes, check their bill, and other administration functions. Campus Connection is used throughout the North Dakota University System.

UND provides a virtual desktop environment using Citrix. Citrix allows you to remotely access various applications from home, work, and mobile devices from any location that has an internet connection.

Software and applications specific to the Library, such as EZproxy.

UND uses Microsoft Office 365 for university email, which also includes calendaring and storage options.

Formerly ImageNow by Perceptive Software, Perceptive Content is the document imaging system used by UND. Perceptive Content works by capturing documents electronically and storing them on a central server. Once they have been captured they are inspected for quality and indexed with document keys, so they can be easily searched and retrieved.

SPSS Statistics is a software package used for interactive, or batched, statistical analysis. It is used by several departments and is available through Citrix.

How to do things within TeamDynamix, such as how to create KBs and associate articles together.

Articles (29)

Pinned Article Check the status of NDUS systems

Link to the NDUS System Status page and how to subscribe for email and text notifications.

Pinned Article Clear my browser's cache and cookies

Clearing your browser's cache or saved website data can help trouble-shoot a number of problems.

Pinned Article Get Windows 10 Education

This article provides step-by-step instructions and screen shots to download Windows 10 Education. Windows 10 Education is free for UND students and is offered for a reduced price for UND faculty and staff personal use through the UND Software Store.

UND faculty and staff working on UND owned computers should contact UIT to have machines updated to Windows 10.

Pinned Article Install apps from the Software Center

Learn to use Software Center to install commonly used applications provided by UND IT on a university owned computer.

Pinned Article Preparing to work remotely as a faculty/staff

Do you need to work from home? Headed to a conference and need access to your work files? Self-quarantined for illness?

Access Aperio software

The Aperio Image Scope Viewer can can be downloaded at It is for the Clinical Laboratory Sciences programs.

Allow apps from the macOS App Store, and identified developers

Change macOS settings to allow applications from outside the App Store

Aperio Credentials

It is best to contact the instructor of your course if you have questions regarding your Aperio username and/or password. Please use your course syllabus to find the email address for you course instructor. If you course instructor does not respond to your concerns within 3 business days then please contact Janna Schill at or 701-777-6302.

ArcGIS for student use at home

How to get ArcGIS for home use.

Change computer default audio

Steps to change default audio on Windows or Mac.

Compress a video

Steps to compress videos for Windows and Macs.

Convert DVD’s to MP4 using Handbrake

Steps to convert DVDs to MP4 using Handbrake app.

Digital Measures

Learn about the Digital Measures tools for faculty.

Find Windows version

Need to know if you are using a Windows 10, 64-bit? Or Windows 7, 32-bit?

Get Aperio Technical Assistance

It is best to contact your instructor if you need Aperio technical assistance. Please use your course syllabus to find the email address for you course instructor. If you course instructor does not respond to your concerns within 3 business days then please contact Janna Schill at or 701-777-6302.

Get MatLAB

Step-by-step guide to create and account, download, and install MATLAB.

Get started with Mathematica for Home Use

How to create a Mathematica account and request a license.

Install apps from Self Service

​​​​​​​Jamf's Self Service Mobile for iOS allows you to access iOS apps and eBooks to mobile devices that you can install on a school-managed iPad or iPhone.

Install Install Access 2016

Steps to install Access 2016 when it will not work in Citrix. This is not Mac compatible.

Install OriginLab software

OriginLabs software is a graphing and analysis software available to UND students enrolled in specific STEM courses. If you do not know if your department has provided licensing for you to use the software, please check with your department or instructor.

Java JAR Files Wont Open

Use this method when Windows will not properly launch JAVA .jar files.

Log into Handshake

The system authenticates using NDUS.identifier username and password. This is the same information used for Campus Connection and Blackboard.

Order course textbooks

Steps for where and how to purchase course textbooks.

Preparing to return to campus work as a faculty/staff

Returning to campus work? Find what you to get your technology back up and running on campus.

Print only selected PDF pages

Steps to print only specific pages in a PDF.

TeamViewer alternatives

Please do not use the free version of this app on any UND computer as it poses serious security issues.

Turn off or make an exception for pop-up blocker

Links to show how to adjust pop-blocker settings for each browser.

Update my computer

A step by step guide to check for and install updates for both Windows and Mac computers.

Update my UND Directory Profile

Instructions for updating your profile in the UND Directory.