My Recently Visited Services
Report issues with university supported software and applications or request installation or configuration assistance.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Get help and information about purchasing software not covered in the UND Software Store.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Report an issue with DocuSign, or request additional functions or access permissions.
Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Request research accounts or request help within research computing environments.
Get information on UND-licensed solutions for online tutoring and training such as Infobase and Brainfuse.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.