My Recently Visited Services

Report issues with university supported software and applications or request installation or configuration assistance.

Get help with AIMS, the computerized record keeping system used by the Aerospace program.

Get training services for academic software.

The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.

Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.

Get help with all things Blackboard related.

Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.

Submit an exemption from standard IT security, Email or IT Asset Management policy.

Request research accounts or request help within research computing environments.

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.

Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.

Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.

Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.

Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.

Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.

Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.

Aerospace Faculty and staff, get help with your UND-owned desktop, laptop or peripheral.

Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.

Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.

Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.

Get help and information about purchasing software not covered in the UND Software Store.

Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.

Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.

Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.

Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.

Faculty and staff can request basic campus solutions access from the UND Registrar's webpage.