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Get help accessing Chester Fritz Library's resources, such as articles, journals, or databases, or get assistance with library systems that provide access to local and remote information in support of teaching, learning, and research.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Get information on UND-licensed solutions for online tutoring and training such as Infobase and Brainfuse.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Faculty and staff can request basic campus solutions access from the UND Registrar's webpage.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.
Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Report an issue with DocuSign, or request additional functions or access permissions.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.
Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.