My Recently Visited Services

The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.

The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.

Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.

The Technology Resources team employs information systems, resources, and technologies appropriately and effectively to further the mission of the School of Medicine and Health Services.

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.

Get help with AIMS, the computerized record keeping system used by the Aerospace program.

Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.

Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.

Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.

Report issues with university supported software and applications or request installation or configuration assistance.

Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.

All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.

Please use this service to order/procure new devices for your department. University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.

Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.

Report an issue with the WASP (AssetCloud) inventory software, request access or get assistance using the system to track inventory.

Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.

Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.

Request local administrator privileges for a UND computer.

Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.

Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.

UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.

Report issues, or submit feedback for the University of North Dakota's official mobile app.

Get help and information about purchasing software not covered in the UND Software Store.

Get help with online tools used to facilitate online meetings and classroom experiences.

Request assistance encrypting your devices (mobile, laptop, desktop, etc.)