My Recently Visited Services
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Faculty and Staff can use this service to request system access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report a Telecommunications issue or request additional services from the Unified Communications Team
Submit an exemption from standard IT security or IT Asset Management policy.
Aerospace Faculty and staff, get help with your UND-owned desktop, laptop or peripheral.
Get help and information about purchasing software not covered in the UND Software Store.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, get advice on how to initiate a formal project that includes technology or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report an issue with DocuSign, or request additional functions or access permissions.
Makerspace services such 3D Printing, Laser Cutting and Engraving, Printed Circuit Board Milling, Wood CNC Milling, and Cricut Cutting are available to all UND students, faculty, and staff with a valid U Card.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
UND offers mobile devices or reimbursement of personal mobile device use for work purposes with appropriate authorization.
Report issues with university supported software and applications or request installation or configuration assistance.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.
Faculty and staff can request basic campus solutions access.
Submit approval for events or get help with the platforms and equipment for a successful and engaging live stream event.
Report a phishing attempt sent to your UND Email, phone or from a website.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Blackboard Ultra is a new, modern, and easy-to-use interface of Blackboard. Instructor requests may be submitted here to convert an existing semester-based course or receive an under-development or “sandbox” Blackboard site to begin developing in the Ultra experience.