Popular Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
Report issues with university supported software and applications or request installation or configuration assistance.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Get help and information about purchasing software not covered in the UND Software Store.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.
Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.
University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.