Popular Services
Report common technology related incidents and issues that cause unexpected interruptions to work and learning activities or submit a request for IT assistance, access, or other IT services.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report issues with university supported software and applications or request installation or configuration assistance.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
The Technology Resources team employs information systems, resources, and technologies appropriately and effectively to further the mission of the School of Medicine and Health Services.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Get help and information about purchasing software.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
UND offers mobile devices or reimbursement of personal mobile device use by faculty and staff for work purposes with appropriate authorization.
Request Adobe Creative Cloud access for academic/classroom or individual UND business uses.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
University Information Technology (UIT) supports a range of servers and application platforms for various departments across campus.
Report Issues with Zoom, request Cloud Storage and Health Licensing, purchase Zoom Licensing for UND Departments or browse available Self-Service and UIT Managed Zoom webinar and in-person Technical Event Assistance options.
Request local administrator privileges for a UND computer.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.