Popular Services

Request assistance with common tech support issues.

Guests can request support for technical issues.

Get help logging into Campus Connection, Blackboard, Office 365 email, HRMS, UND Wireless Network, and all the other systems used at UND.

Get help with your UND email account on all your devices.

Get help with proctored exams, including designating a proctor, setting up a proctored exam, and help for proctors trying to log into the system, accept designations, and find exam passwords.

Request software help.

Report problems with UND networks.

Request technical support for a computer lab.

Check out equipment, such as laptops, projectors, etc. for meetings and conferences.

A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.

Get help with Microsoft OneDrive.

Report issues with uPrint system or print kiosks.

Get help with all things Blackboard related.

Request technical support for a classroom.

Services that provide a secure computing environment for end users. Includes network security, system security, application security, etc.

Register your device (gaming console, smart TV, streaming device) to be used on the residence hall network.

Report a phishing attempt by forwarding the email to phishing@ndus.edu.

Multi-Factor authentication is an online security system for your sensitive and personal information. It requires more than just a password for access. The goal is to create a layered defense for your data so that an unauthorized person finds it more difficult to access. If your password becomes compromised, there will be another level of security to keep your information safe.

Get help with Multi-Factor Authentication (MFA), setting up YubiKey or Duo on your devices.

Are you having problems accessing Chester Fritz Library's resources, such as articles, journals, or databases? Get help with library systems that provide access to local and remote information in support of teaching, learning, and research.

Get information on UND-licensed solutions for online tutoring and training, like Hoonuit, and SMARTHINKING.

Get help with Eduroam wireless network on campus.

Request VPN access.

Request accounts within research or request help within research computing environments.

Software for use on UND-owned machines can be purchased for UND staff, faculty, and administrators through a Department Software Coordinator. This service submits a request to become or change the Department Software Coordinator.