Popular Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report issues with university supported software and applications or request installation or configuration assistance.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Report an issue with DocuSign, or request additional functions or access permissions.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Request local administrator privileges for a UND computer.
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.