Popular Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report a Telecommunications issue or request additional services from the Unified Communications Team
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report issues with university supported software and applications or request installation or configuration assistance.
Faculty and Staff can use this service to request system access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars and room resources.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Makerspace services such 3D Printing, Laser Cutting and Engraving, Printed Circuit Board Milling, Wood CNC Milling, and Cricut Cutting are available to all UND students, faculty, and staff with a valid U Card.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Report issues with UND network connections, or request assistance connecting to the UND network for internet and Wi-Fi access.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
The project team encourages you to submit your questions or feedback related to the project, and will work on getting the answer for you.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Get help and information about purchasing software not covered in the UND Software Store.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Report a phishing attempt sent to your UND Email, phone or from a website.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here each semester.
Note: Users only need to submit a request once per semester, regardless of how many courses they intend to use Zoom with.
University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.