Popular Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report a Telecommunications issue or request additional services from the Unified Communications Team
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars and room resources.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Faculty and Staff can use this service to request system access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Report issues with UND network connections, or request assistance connecting to the UND network for internet and Wi-Fi access.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Report issues with university supported software and applications or request installation or configuration assistance.
University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Submit approval for events or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event.
Request research accounts or request help within research computing environments.
Makerspace services such 3D Printing, Laser Cutting and Engraving, Printed Circuit Board Milling, Wood CNC Milling, and Cricut Cutting are available to all UND students, faculty, and staff with a valid U Card.
Faculty and staff can request basic campus solutions access.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Report an issue with DocuSign, or request additional functions or access permissions.
Get help and information about purchasing software not covered in the UND Software Store.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Request a new WordPress blog or MailPoet e-newsletter.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, get advice on how to initiate a formal project that includes technology or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.