Popular Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report a Telecommunications issue or request additional services from the Unified Communications Team
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars and room resources.
Faculty and Staff can use this service to request system access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Report issues with university supported software and applications or request installation or configuration assistance.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Makerspace services such 3D Printing, Laser Cutting and Engraving, Printed Circuit Board Milling, Wood CNC Milling, and Cricut Cutting are available to all UND students, faculty, and staff with a valid U Card.
Report issues with UND network connections, or request assistance connecting to the UND network for internet and Wi-Fi access.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Students can report issues in campus computer labs, register their devices for the Resident Hall Network, or request assistance with their personal computers and devices.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows and Apple laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.
Submit an exemption from standard IT security or IT Asset Management policy.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Report an issue with DocuSign, or request additional functions or access permissions.
Blackboard Ultra is a new, modern, and easy-to-use interface of Blackboard. Instructor's may use these instructions to convert their Spring 2025 or Summer 2025 course to Ultra. A request may also be submitted to convert a course to Ultra, or to receive an under-development or “sandbox” Blackboard site to begin developing in the Ultra Course Experience.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Report issues, or submit feedback for the University of North Dakota's official mobile app.
Get help accessing Chester Fritz Library's resources, such as articles, journals, or databases, or get assistance with library systems that provide access to local and remote information in support of teaching, learning, and research.