Popular Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report a Telecommunications issue or request additional services from the Unified Communications Team
Report issues with university supported software and applications or request installation or configuration assistance.
Faculty and Staff can use this service to request system access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars and room resources.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Submit approval for events or get help with the platforms and equipment needed for a successful and engaging campus, online or live stream event.
Request research accounts or request help within research computing environments.
Blackboard Ultra is a new, modern, and easy-to-use interface of Blackboard. Instructor's may use these instructions to convert their Spring 2025 or Summer 2025 course to Ultra. A request may also be submitted to convert a course to Ultra, or to receive an under-development or “sandbox” Blackboard site to begin developing in the Ultra Course Experience.
Report a phishing attempt sent to your UND Email, phone or from a website.
Get help and information about purchasing software not covered in the UND Software Store.
Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here each semester.
Note: Users only need to submit a request once per semester, regardless of how many courses they intend to use Zoom with.
Report issues with UND network connections, or request assistance connecting to the UND network for internet and Wi-Fi access.
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.