Popular Services

The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.

Report a Telecommunications issue or request additional services from the Unified Communications Team

Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.

Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars and room resources.

Report issues with university supported software and applications or request installation or configuration assistance.

Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.

Report issues with UND network connections, or request assistance connecting to the UND network for internet and Wi-Fi access.

Makerspace services such 3D Printing, Laser Cutting and Engraving, Printed Circuit Board Milling, Wood CNC Milling, and Cricut Cutting are available to all UND students, faculty, and staff with a valid U Card.

Get help with all things Blackboard related.

UIT provides Faculty, Staff and Students with check out equipment, such as Windows and Apple laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.

Faculty and Staff can use this service to request system access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.

Submit approval for events or get help with the platforms and equipment for a successful and engaging live stream event.

Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.

Get help and information about purchasing software not covered in the UND Software Store.

University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.

Report a phishing attempt sent to your UND Email, phone or from a website.

Students can report issues in campus computer labs, register their devices for the Resident Hall Network, or request assistance with their personal computers and devices.

Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.

Get help with AIMS, the computerized record keeping system used by the Aerospace program.

Get information on UND-licensed solutions for online tutoring and training such as Infobase and Brainfuse.

Report an issue with DocuSign, or request additional functions or access permissions.

Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.

Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.

Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.