My Recently Visited Services
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.
Request local administrator privileges for a UND computer.
Request help with TurningPoint Response Systems.
A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.
Report issues, or submit feedback for the University of North Dakota's official mobile app.
Get help and information about purchasing software not covered in the UND Software Store.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Report an issue with DocuSign, or request additional functions or access permissions.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Request assistance encrypting your devices (mobile, laptop, desktop, etc.)
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Report issues with university supported software and applications or request installation or configuration assistance.