My Recently Visited Services

Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.

The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.

All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.

Request research accounts or request help within research computing environments.

Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.

Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.

UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.

Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.

Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.

Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.

Get help with AIMS, the computerized record keeping system used by the Aerospace program.

Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.

Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.

Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.

Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.

Report an issue with DocuSign, or request additional functions or access permissions.

Schedule documents to be shredded according to records retention policies.

Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.

Information on products and services used in creating video-based presentations like PowerPoint, VoiceThread and YuJa.

Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.

Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.

Report issues with university supported software and applications or request installation or configuration assistance.

Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.

Get information on UND-licensed solutions for online tutoring and training such as Infobase and Brainfuse.

Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.