My Recently Visited Services
The Technology Resources team employs information systems, resources, and technologies appropriately and effectively to further the mission of the School of Medicine and Health Services.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report an issue with DocuSign, or request additional functions or access permissions.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
UND staff members can request new web applications or change requests for current web applications.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.
Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Schedule documents to be shredded according to records retention policies.