My Recently Visited Services

Report issues with university supported software and applications or request installation or configuration assistance.

Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.

Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.

Get help with AIMS, the computerized record keeping system used by the Aerospace program.

Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.

Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.

Get help accessing Chester Fritz Library's resources, such as articles, journals, or databases, or get assistance with library systems that provide access to local and remote information in support of teaching, learning, and research.

Schedule documents to be shredded according to records retention policies.

Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.

Report an issue with DocuSign, or request additional functions or access permissions.

Report common technology related incidents and issues that cause unexpected interruptions to work and learning activities or submit a request for IT assistance, access, or other IT services.

Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.

Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.

The Technology Resources team employs information systems, resources, and technologies appropriately and effectively to further the mission of the School of Medicine and Health Services.

Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.

Request assistance encrypting your devices (mobile, laptop, desktop, etc.)

Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.

Get help and information about purchasing software not covered in the UND Software Store.

Report issues, or submit feedback for the University of North Dakota's official mobile app.

Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.

Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.

UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.

Report an issue with the WASP (AssetCloud) inventory software, request access or get assistance using the system to track inventory.

Request help with TurningPoint Response Systems.

Submit an exemption from standard IT security, Email or IT Asset Management policy.