My Recently Visited Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
Request assistance encrypting your devices (mobile, laptop, desktop, etc.)
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Get help with online tools used to facilitate online meetings and classroom experiences.
Report an issue with DocuSign, or request additional functions or access permissions.
Report issues with university supported software and applications or request installation or configuration assistance.
Report an issue with Microsoft (Office) 365 Applications, get help with OneDrive, or request creation of a TEAMs site for storage and collaboration.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Request a new WordPress blog or MailPoet e-newsletter.
Report issues, or submit feedback for the University of North Dakota's official mobile app.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.