My Recently Visited Services

Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.


Get help with all things Blackboard related.


Students can report issues in campus computer labs or request assistance with repairing their personal computers and devices.


Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.


Get help with AIMS, the computerized record keeping system used by the Aerospace program.


The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.


Blackboard instructors can request course merges, content imports, add/remove users from a course or organization, a new under development site, and a new organization site by submitting this completed form.


Request help syncing, sharing and using files and folders in OneDrive.


Request assistance encrypting your devices (mobile, laptop, desktop, etc.)


Request research accounts or request help within research computing environments.


Request local administrator privileges for a UND computer.


Get help and information about purchasing software not covered in the UND Software Store.


Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.


Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.


Submit an exemption from standard IT security, Email or IT Asset Management policy.


The Technology Resources team employs information systems, resources, and technologies appropriately and effectively to further the mission of the School of Medicine and Health Services.


UND staff members can request new web applications or change requests for current web applications.


Get training services for academic software.


Information on products and services used in creating video-based presentations like PowerPoint, VoiceThread and YuJa.


A Digital Media Instructional Designer aids faculty in generating and implementing more interactive and creative solutions for your learners’ needs. Examples include interactive media, such as videos, voices recordings, interactive learning modules.


Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.


Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.


IT Governance ensures that the university's technology investments, risks, and resources are aligned with institutional goals


Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.

Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.


Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.