My Recently Visited Services
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Aerospace Faculty and staff, get help with your UND-owned desktop, laptop or peripheral.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
Report a phishing attempt sent to your UND Email, phone or from a website.
Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.
Get help and information about purchasing software not covered in the UND Software Store.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Report issues, or submit feedback for the University of North Dakota's official mobile app.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Report security concerns to the UIT Cybersecurity team for review.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.
Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.
Report an issue with digital signs, submit advertisements for display on the campus feed for UND digital signs or request content manager access/orientation for updating department and building digital signage content.
Please use this service to order/procure new devices for your department. University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Get information on UND-licensed solutions for online tutoring and training such as Infobase and Brainfuse.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Report an issue with the WASP (AssetCloud) inventory software, request access or get assistance using the system to track inventory.