My Recently Visited Services
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Get help and information about purchasing software not covered in the UND Software Store.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
Report an issue with UND provided computers and devices for Faculty, Staff and Student Employees, lab computers and devices, request re-imaging of existing computers for use within the department, or register connected appliances and devices on the UND network.
Faculty and Staff can use this service to request shared drive access for new employees, remove access for departing employees, or make changes to access for existing employees with manager/supervisor approval.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.
Report a technology issue in a classroom or other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Submit approval for events, browse the UND Zoom Event Hub, or request an online only Self-Service Zoom Webinar or get help with the platforms and equipment for a successful and engaging virtual, in-person or hybrid event with a UIT Managed Zoom Webinar.
Please use this service to order/procure new devices for your department. University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.
Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.
Request research accounts or request help within research computing environments.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Report an issue with Vevox polling, Q&A, Quizzes or request training on the Vevox platform.
Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.
Request local administrator privileges for a UND computer.