My Recently Visited Services
Report an issue with the UND Labs Anywhere (Apporto) Cloud Desktop Solution, or request additional Applications or Virtual Labs.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Report a phishing attempt sent to your UND Email, phone or from a website.
Request research accounts or request help within research computing environments.
Users that intend to record their Zoom sessions to Zoom cloud storage will need to request it here.
Note: Users only need to submit a request once, regardless of how many courses they intend to use Zoom with.
UND provides qualified students with disabilities an equal opportunity to participate in all UND programs and activities.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Report an issue with the TeamDynamix work management system, suggest process or function improvements or request additions or changes to User Access, Services, Forms, Workflows and more.
Report an issue with the GlobalProtect VPN solution, or request help installing or using the VPN to access campus specific resources.
Report an issue with digital signs, submit advertisements for display on the campus feed for UND digital signs or request content manager access/orientation for updating department and building digital signage content.
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Submit an exemption from standard IT security, Email or IT Asset Management policy.
Report an issue with DocuSign, or request additional functions or access permissions.
Request a change to your UND username (also known as IDM, dotted identifier, NDUS.identifier, user.name and first.last) to reflect your preferred or legal name. Last name changes with the Registrar's Office for students or HR for faculty/staff must show in Campus Connection before submission to IT.
Report issues with UND network connections, submit a network device registration request or request assistance connecting to the UND network for internet and Wi-Fi access.
Get help with online tools used to facilitate online meetings and classroom experiences.
Faculty and staff, get assistance with printing including the campus-wide uniFLOW cloud solution. Request uniFLOW training, printer consumables, or a new department printer or copier.
Makerspace services such 3D Printing are available to all UND students, faculty, and staff with a valid U Card.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
Request local administrator privileges for a UND computer.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
UND Digital Badging, powered by Credly, allows for users to showcase their accomplishments through simple, publicly shareable, interface that integrates into prominent platforms such as LinkedIn.
Faculty and Staff can ask questions not covered by the Digital Storage Solutions FAQ page.
The Technology Resources team employs information systems, resources, and technologies appropriately and effectively to further the mission of the School of Medicine and Health Services.