My Recently Visited Services
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Report an issue with the WASP (AssetCloud) inventory software, request access or get assistance using the system to track inventory.
Request assistance encrypting your devices (mobile, laptop, desktop, etc.)
Report issues with Omni CMS and webpages, or request new Omni CMS sites, access or URL (website address) redirects.
Get help and information about purchasing software not covered in the UND Software Store.
Get help with AIMS, the computerized record keeping system used by the Aerospace program.
Please use this service to order/procure new devices for your department. University of North Dakota faculty and staff computer purchases must use the University’s designated supplier(s) and conform to a set of University-specified models, and must adhere to the general procurement and technology policies and guidelines of the University.
Faculty and staff can request basic campus solutions access from the UND Registrar's webpage.
The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.
Report an issue with UND Email, request a department email addresses, or get assistance with membership changes, distribution lists, groups, calendars, room resources and GCC High tenant accounts.
Get help logging into Campus Connection, Blackboard, Microsoft (Office) 365 email, HRMS, UND Wireless Network, and almost all the other systems used at UND.
Request help with TurningPoint Response Systems.
UND staff members can request new web applications or change requests for current web applications.
UIT provides Faculty, Staff and Students with check out equipment, such as Windows laptops, Chromebooks, MIFI/Personal wireless hotspots, projectors/screens and more.
Request local administrator privileges for a UND computer.
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Get help with online tools used to facilitate online meetings and classroom experiences.
Report an issue with Multi-Factor Authentication (DUO MFA), request help setting up the DUO app on your smartphone, changing the authentication phone number or other authentication methods or get assistance with hardware authentication tokens.
The Technology Resources team employs information systems, resources, and technologies appropriately and effectively to further the mission of the School of Medicine and Health Services.
Report an issue with DocuSign, or request additional functions or access permissions.
Report a Telecommunications issue or request additional services from the Unified Communications Team including mobile (cellular) device and service plan management.
All NDUS Document Management/Imaging System, Perceptive Content (formerly ImageNow), WebNow, and Transform questions, issue reporting, or new development requests.
Instructional designers assist faculty in course design, implementing effective teaching strategies and integration of academic technology into teaching and learning.