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An index of common problems with YuJa and the recommended troubleshooting steps, along with the YuJa contact information. Quick troubleshooting guide for common YuJa Software Capture issues, including failed uploads, missing recordings, service errors, full-screen playback problems in Blackboard, and anonymous quiz submissions, with links to additional help and YuJa support.

A step by step guide to check for and install updates for both Windows and Mac computers.

Instructions to find which version of Office or Outlook you are currently using. There are instructions for Windows and Mac computers.

Phishing email messages, websites, and phone calls are designed to steal money. Cybercriminals can do this by installing malicious software on your computer or stealing personal information off of your computer. More often than not, phishing messages follow a standard framework that can be easy to spot if you now what you’re looking for.

YuJa is a great tool for students and instructors to upload video lectures/assignments to share with the rest of the class.

How to download and install the YuJa app for Mac, PC, and mobile devices.

Your Office 365 account also lets you install your favorite Office programs onto your desktop.

Follow these steps to sign out of a personal (free) Zoom account — then sign back in using your UND (professional-level) account. This will allow you to access paid features, such as extended meeting times and higher meeting capacity.

A complete guide to getting all your accounts and tech ready for your first semester at UND.

Instructions for students to install a licensed version of the latest release of IBM SPSS Statistics.

Describes the process for removing an Apple device from an Apple ID

Change macOS settings to allow applications from outside the App Store

Step-by-step instructions to join the recommended secure "UND-Secured" Wi-Fi network from an Apple Mac.

To edit the properties of a distribution group, you must be an owner of the group.

All UND owned computers connecting to UND network are required to have university’s antivirus software.