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- Knowledge Base
- Teaching and Learning
- Online Collaboration/Meetings
- Zoom
Follow these steps to sign out of a personal (free) Zoom account — then sign back in using your UND (professional-level) account. This will allow you to access paid features, such as extended meeting times and higher meeting capacity.
- Knowledge Base
- Computers and Printing
- Computer and Device Support
Keeping your mobile iOS devices (iPad & iPhone) and your Mac devices (iMac and Macbooks) updated will help ensure that they are secured and receiving all features they should be. This will walk you through how to update your device.
- Knowledge Base
- Accounts and Security
A complete guide to getting all your accounts and tech ready for your first semester at UND.
- Knowledge Base
- Microsoft 365 and Email
- Office 365
- Outlook Desktop App
Instructions to find which version of Office or Outlook you are currently using. There are instructions for Windows and Mac computers.
- Knowledge Base
- Microsoft 365 and Email
- Office 365
- Outlook Desktop App
Steps to add your UND email account to Outlook for Mac.
- Knowledge Base
- Applications and Software
How to use the new Self Service+ for MacOS
- Knowledge Base
- Applications and Software
A step by step guide to check for and install updates for both Windows and Mac computers.
- Knowledge Base
- Teaching and Learning
- Creating Digital Presentations
- YuJa
YuJa is a great tool for students and instructors to upload video lectures/assignments to share with the rest of the class.
- Knowledge Base
- Teaching and Learning
- Creating Digital Presentations
- YuJa
How to download and install the YuJa app for Mac, PC, and mobile devices.
- Knowledge Base
- Accounts and Security
- IT Security
- Anti-Virus
All UND owned computers connecting to UND network are required to have university’s antivirus software.
- Knowledge Base
- Teaching and Learning
- Creating Digital Presentations
- YuJa
An index of common problems with YuJa and the recommended troubleshooting steps, along with the YuJa contact information. Quick troubleshooting guide for common YuJa Software Capture issues, including failed uploads, missing recordings, service errors, full-screen playback problems in Blackboard, and anonymous quiz submissions, with links to additional help and YuJa support.
- Knowledge Base
- Accounts and Security
- IT Security
Phishing email messages, websites, and phone calls are designed to steal money. Cybercriminals can do this by installing malicious software on your computer or stealing personal information off of your computer. More often than not, phishing messages follow a standard framework that can be easy to spot if you now what you’re looking for.
- Knowledge Base
- Microsoft 365 and Email
- Office 365
Your Office 365 account also lets you install your favorite Office programs onto your desktop.
- Knowledge Base
- Applications and Software
- SPSS Statistics
Instructions for students to install a licensed version of the latest release of IBM SPSS Statistics.
- Knowledge Base
- Computers and Printing
- Computer and Device Support
Describes the process for removing an Apple device from an Apple ID