GlobalProtect VPN for Mac

Please Note! These instructions only apply to personally owned Mac computers. UND-issued devices have GlobalProtect installed automatically. If the GlobalProtect icon doesn't appear in the menu bar, please contact UIT for assistance.
  1. Launch a web browser and go to the following URL: vpn.und.edu

  2. An NDUS Portal Log In page will appear IN A SEPARATE WINDOW. Enter your credentials as usual, and verify with DUO.
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    log into this system with user.name

  3. From the GlobalProtect Portal page, click "Download Mac 32/64 bit GlobalProtect agent".

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  4. Once the download is finished, open it from your browser or a Finder file browser window.

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  5. At the "Install GlobalProtect Introduction" window, click Continue

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  6. With your computer's boot drive selected, click Continue

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    At the "Installation Type" step, click to add a check-mark to the "GlobalProtect", and "GlobalProtect System extensions" options, then click Continue

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    Click Install

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    When prompted, use Touch ID or select Use Password... to enter your Mac's password manually.

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    The installation will begin.

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  11. When the "installation was successful" screen appears, click Close

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  12.  If you see a message stating ""Installer.app" would like to access files in your ...... folder", click OK to proceed.

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  13.  When you see the "System Extension Blocked" message, click Open System Settings

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  14.  In the "Privacy & Security" window, under the text "System software from application "GlobalProtect.app" was blocked from loading.", click Allow

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  15.  When prompted, use Touch ID or select Use Password... to enter your Mac's password manually. Then close the "Privacy & Security" window.

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  16.  You might see a notification in the top-right of your screen. Clicking it will open a window where you can change notification options for GlobalProtect. This step is optional.

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  17.  You should now see the GlobalProtect icon in your menubar. This confirms the install was successful.

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  18. See the Log In page for next steps.

 

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Details

Article ID: 151878
Created
Tue 6/25/24 11:25 AM
Modified
Tue 6/25/24 12:35 PM