GlobalProtect VPN for Mac

Summary

Steps to install the GlobalProtect VPN Client software on your Apple Mac computer.

Body

Please Note! These instructions only apply to personally owned Mac computers. UND-issued devices have GlobalProtect installed automatically. If the GlobalProtect icon doesn't appear in the menu bar, please contact UIT for assistance.
  1. Launch a web browser and go to the following URL: vpn.und.edu

  2. An NDUS Portal Log In page will appear IN A SEPARATE WINDOW. Enter your credentials as usual, and verify with DUO.
    Uploaded Image (Thumbnail)
    log into this system with user.name

  3. From the GlobalProtect Portal page, click "Download Mac 32/64 bit GlobalProtect agent".

    Uploaded Image (Thumbnail)
  4. Once the download is finished, open it from your browser or a Finder file browser window.

    Uploaded Image (Thumbnail)
  5. At the "Install GlobalProtect Introduction" window, click Continue

    Uploaded Image (Thumbnail)
  6. With your computer's boot drive selected, click Continue

  7. Uploaded Image (Thumbnail)

    At the "Installation Type" step, click to add a check-mark to the "GlobalProtect", and "GlobalProtect System extensions" options, then click Continue

  8. Uploaded Image (Thumbnail)

    Click Install

  9. Uploaded Image (Thumbnail)

    When prompted, use Touch ID or select Use Password... to enter your Mac's password manually.

  10. Uploaded Image (Thumbnail)

    The installation will begin.

    Uploaded Image (Thumbnail)
  11. When the "installation was successful" screen appears, click Close

    Uploaded Image (Thumbnail)
  12.  If you see a message stating ""Installer.app" would like to access files in your ...... folder", click OK to proceed.

    Uploaded Image (Thumbnail)
  13.  When you see the "System Extension Blocked" message, click Open System Settings

    Uploaded Image (Thumbnail)
  14.  In the "Privacy & Security" window, under the text "System software from application "GlobalProtect.app" was blocked from loading.", click Allow

    Uploaded Image (Thumbnail)
  15.  When prompted, use Touch ID or select Use Password... to enter your Mac's password manually. Then close the "Privacy & Security" window.

    Uploaded Image (Thumbnail)
  16.  You might see a notification in the top-right of your screen. Clicking it will open a window where you can change notification options for GlobalProtect. This step is optional.

    Uploaded Image (Thumbnail)
  17.  You should now see the GlobalProtect icon in your menubar. This confirms the install was successful.

    Uploaded Image (Thumbnail)
  18. See the Log In page for next steps.

 

Details

Details

Article ID: 151878
Created
Tue 6/25/24 12:25 PM
Modified
Tue 6/25/24 1:35 PM