Zoom is a cloud-based videoconferencing and collaboration platform. With Zoom you have the flexibility to create virtual classrooms and invite students to join from their desktop computers, laptops, tablets, and smartphones. Students can also share content from their devices such as PowerPoint presentations, and YouTube videos. Zoom is available to all faculty, staff, and students for academic purposes.

All UND accounts are now automatically created with pro license.

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Pinned Article Get started with Zoom

Zoom is a cloud-based videoconferencing and collaboration platform. With Zoom you have the flexibility to create virtual classrooms and invite students to join from their desktop computers, laptops, tablets, and smartphones. Students can also share content from their devices such as PowerPoint presentations, and YouTube videos.  Zoom is available to all faculty, staff, and students for academic purposes.

Pinned Article Switch Zoom accounts

Follow these steps if you need to sign out of Zoom and sign back using a different account.

Connecting to a Zoom Meeting that Requires Log In

Steps to join a Zoom meeting when a login is required to join.

Faculty set up a Zoom Session in Blackboard

This article contains the steps for instructors to follow to create a Zoom virtual room and link within a Blackboard course, using the Blackboard/Zoom integration.

Get a Zoom Meeting Attendance Report

This KB gives instructions on how a host can get an attendance report for a meeting they have conducted.

Protect Your Zoom Presentation from Disruptions

This KB article indicates which settings should be selected in order to secure a Zoom meeting while giving a presentation.

Requesting and Converting a Zoom Meeting into a Webinar

You will need to request and have a webinar license confirmation before you are able to convert your meeting to a webinar.

Schedule a Zoom meeting using the Outlook add-in

The Zoom for Outlook add-in is designed to allow you to add Zoom meetings to any new or existing calendar events, edit or update Zoom meeting settings, and even schedule meetings on behalf of other Zoom hosts within Outlook web and desktop apps.

Self-Selection for Zoom Breakout Rooms

Zoom breakout rooms are used to split meeting participants into separate groups for focused discussion. The meeting host may allow users to select and join their own room (and move freely between them, if desired).

Sharing Computer Sound During Screen Share in Zoom

The "Share computer sound" option must be enabled in the Zoom desktop client, this option is disabled by default.

Zoom Breakout Room Overview

This article provides links to resources on creating and managing breakout rooms in Zoom. It also provides a brief list of topics to keep in mind when users are looking to implement breakout rooms into their course structure.

Zoom Calendar Add-In and Microsoft Outlook plugin for desktop

Zoom offers two variations of an Outlook integration; the Zoom Plugin and Zoom Add-In. Both of these integrations allow customers to add a Zoom meeting to their Outlook calendar event. The Plugin is an application installation and the Add-In is a native integration in Microsoft Office AppSource.

Zoom Health License (HIPAA Compliant)

The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.  These settings already exist within Zoom, Zoom Health just ensures that they are always on for all created sessions.  Such features include the removal of cloud recording access, and enhanced end-to-end encryption settings.  Any user who

Zoom recording error "Recording Meeting does not exist"

Provides instructions for making Zoom recordings available to users that are not logged into their Zoom accounts.

Zoom Security Best Practices

The following measures will increase the security of your Zoom sessions and reduce the chance of unwanted attendees. We recommend using as many of these options as you reasonably can without impacting your meeting operations. If you are discussing any sensitive or confidential information in your meetings, these measures become that much more important.

Zoom Tips and Tricks

The usage of Zoom has gone up exponentially and most of us have probably used it one time or another while working remotely. Some new features have been added including a Zoom plugin right on Outlook to make scheduling and attending online meetings simple. Below are some tips to enhance your Zoom experience.

Apps have real-time access to your information in this meeting

Zoom now has a security feature that notifies users of Zoom Marketplace apps that may collect personal information in the meeting. The "LTI Pro" app will be listed in every meeting as UND has installed this app to allow connection between Blackboard and Zoom and does not store or sell user's personal information for outside vendors.