All Zoom accounts for faculty, staff, and students at UND are automatically created with the Pro-level license. To have the best experience when using Zoom for UND classes and meetings, you will need to sign in to your UND Pro Zoom account using the SSO (single sign on) option. The other sign in options (like Google, Facebook, or email) will only give you access to a free, basic Zoom account that is not associated with UND. Using a basic Zoom account to participate in UND classes or meetings may cause issues, such as meeting time-outs and failure to appear in attendance records. To ensure that you are signed in correctly, please follow the steps below.
Windows & Mac - Zoom Website
- Open the Zoom website.
- Click your profile picture in the top-right corner, and in the drop-down menu, select Sign Out.
- Go to UND's Single Sign On webpage, and click Sign in.
- This will open UND's Zoom signin page in your browser. For the username, input your firstname.lastname only. Use the same password as your email/Blackboard, and click Sign in.
- You are now signed in with your Pro Zoom account.
Windows & Mac - Zoom Desktop App
- Open the Zoom desktop application.
- Click your profile picture in the top-right corner, and in the drop-down menu, select Sign Out.
On the next page, under 'or sign in with', select SSO.
- This will open UND's Zoom sign in page in your browser. Input your firstname.lastname and the same password as your email and Blackboard, and click Sign in.
- Click Sign In.
- A pop-up will appear; click 'Open zoom.us app' to return to the application, signed in with your Pro Zoom account.
Android & iOS - Zoom App
- Open the Zoom app.
- Tap Settings.
- Tap your name.
- At the bottom of the menu, tap Sign Out. Then tap Yes to confirm.
- Sign in using SSO with your firstname.lastname username, and the same password as your email and Blackboard.
For more Information, please see Zoom's Sign in with SSO help page.