Blackboard Ultra File Submission Assignment - Known Issue & Solution

Problem

For file submission assignments in Blackboard Ultra: When students attempt to submit multiple files, some of them may fail to attach. This may be caused by uploading a second document while the first file's conversion is still in progress.

A screenshot of a Blackboard assignment page, with an upload (and file conversion) in progress. 

Solution

Students must wait for the 'Conversion in progress' message to disappear before uploading their next document.

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