Find ProctorU help

Support for Faculty

  1. Knowledgebase articles and web resources- Instructions for posting/updating exam details in ProctorU
  2. ProctorU Faculty Contact - Provide training for processes above, check to make sure tests are active and available for student scheduling, and answer questions about issues with current exams (help looking into incident reports, student complaints, etc.)
  3. ProctorU Faculty Support
  4. Teaching Transformation and Development Academy - Questions about setting up Blackboard exams and other escalated issues

Support for Students

  1. Knowledgebase articles and web resources - Student instructions for getting started with ProctorU
  2. ProctorU Support Contact
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A single user exam can be created in ProctorU for students who are granted an exception and allowed to take an exam during a separate exam window. This article show the steps for setting up the single user exam in ProctorU for a student and links to instructions for setting up an exam exception in Blackboard.
ProctorU Instructor Support Hotline
1-855-772-8678 (Option 2)
Steps for signing into ProctorU using the Single Sign On (with your NDUS account username and password), including set-up and regular access.