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Proctoring (UND Proctoring System)
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Support for Faculty
Knowledgebase articles and web resources- Instructions for posting/updating exam details in ProctorU
Setting up Proctored Exams in Blackboard with ProctorU
Adding a Single User Exam in ProctorU
(to allow a student to take the exam during a different time window)
Exam Proctoring on Teaching Transformation and Development (TTaDA) web site
ProctorU Faculty Contact - Provide training for processes above, check to make sure tests are active and available for student scheduling, and answer questions about issues with current exams (help looking into incident reports, student complaints, etc.)
Carissa Knapp -
caknapp@proctoru.com
ProctorU Faculty Support
1-855-772-8678 (select option 2)
ProctorU Live Chat
- This option is best for urgent issues
Submit a
support ticket
Teaching Transformation and Development Academy - Questions about setting up Blackboard exams and other escalated issues
701-777-2129
Submit ticket
Support for Students
Knowledgebase articles and web resources - Student instructions for getting started with ProctorU
Create a ProctorU Account or Sign-In to ProctorU
How do I get started using ProctorU?
How Do I Cancel a ProctorU Test?
How do I prepare for a PDF exam with ProctorU?
Proctoring for Online Semester-Based Courses
web page
Proctoring for Self-Paced Enroll Anytime Online Courses
web page
ProctorU Support Contact
1-855-772-8678
Submit a
support ticket
ProctorU Help Center
ProctorU Live Chat
- This option is best for urgent issues
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Related Articles (3)
Extending ProctorU Live+ Exam Dates for Individual Students - Instructor Steps
A single user exam can be created in ProctorU for students who are granted an exception and allowed to take an exam during a separate exam window. This article show the steps for setting up the single user exam in ProctorU for a student and links to instructions for setting up an exam exception in Blackboard.
ProctorU Instructor Support Hotline
ProctorU Instructor Support Hotline
1-855-772-8678 (Option 2)
ProctorU: Account Creation + How to Sign In
Steps for signing into ProctorU using the Single Sign On (with your NDUS account username and password), including set-up and regular access.
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Check out this article I found in the IT - Client Portal knowledge base.<br /><br /><a href="https://und.teamdynamix.com/TDClient/2048/IT/KB/ArticleDet?ID=88269">https://und.teamdynamix.com/TDClient/2048/IT/KB/ArticleDet?ID=88269</a><br /><br />Find ProctorU help<br /><br />ProctorU help resources for students and instructors.