UND Protected UND Open UND Guest eduroam GlobalProtect VPN

UND Protected
Endpoint to endpoint encrypted secure network for faculty, students, and staff. It will require authentication with NDUS.identifier credentials. Once authenticated, users will not have to authenticate in the future unless their password is changed. For the initial setup, users will need to go through UND Open or UND Guest wireless network.
Warning! You will need to first connect to the UND Open network to complete setup for UND Protected.
What kind of device do you want to connect to UND Protected wifi?
Android Chromebook iPhone & iPad Mac Windows
Android Devices
Users will have a one time app installation before being able to connect to the UND Protected network. The app is named JoinNow MultiOS. This app is used to automate the configuration process and ensure a secure connection.
- From your device's Wi-Fi selection, choose UND Open.
- If it doesn't come up automatically, open a browser window to UND Wireless Network Access and select Students, Faculty, and Staff Access. If you get a security notice, click continue.

- Click Continue on the Welcome screen.

- If you receive this certificate warning, select CONTINUE ANYWAY VIA BROWSER.

- Select Download to install the JoinNow app. If this page does not load, click Students, Faculty, and Staff Access again.

- If presented with a security message like below, Select Settings and on the next page, toggle the slider to Allow from this source.


- The JoinNow app is now installed, but requires setup. Open the app to configure by clicking I Understand.

- You will need to enable location permission by clicking Yes, App will configure and connect.

- You will be presented with phone options of when to allow device location sharing.

- The app will now attempt to connect. Return to your browser where you downloaded the app and select JoinNow

- Open the JoinNow app and enter your NDUS credentials and click Continue.

- You will receive a confirmation that you are successfully connected to the UND Protected network. Click Done.

- The JoinNow app will show that you are connected to UND Protected.
Warning! In order to remain on the UND Protected network, the app will need to remain installed on the device and you will need to forget the UND Open network.
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Chromebook
- Connect to UND Open.
- Click on the notification in the lower right that says The Wi-Fi network you are using (UND Open) may require you to visit its login page.

- On the Captive Portal click Daily Access.

- Enter your UND Username and Password.

- Once logged in, open Google Chrome and navigate to wifi.und.edu to begin the process to connect.

- Click Install.

- Click Add to Chrome from the Google Webstore.

- Click Add Extension.

- JoinNow MultiOS will show in the extension area for Google Chrome.
- Return to the browser tab and enter your credentials.

- Save the SecureW2.onc.

- In the Chrome search bar, enter chrome://network then press Enter

- Click on Choose File under the Import ONC file.

- Select SecureW2.onc from the folder in which it was saved and then click Open.
- Once you have completed the above steps you should now see UND Protected in available WiFi connections. Click on it and it will connect you to the UND Protected network.

Warning! Remember to keep the JoinNow MulitOS extension installed within Google Chrome.
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iPhone & iPad
Users will have a one time profile installation before being able to connect to the UND Protected wireless network. The profile will add the UND Protected wireless option to you iOS device.
- From your device's Wi-Fi selection, choose UND Open.
- Now open a browser window to UND Wireless Network Access and select Students, Faculty, and Staff Access.

- Enter your NDUS.identifier and click JoinNow.

- Click Close after your profile is downloaded.

- Toggle the Wi-Fi to on for UND Open.

- Click Install to install the UND Protected wireless option.

- Enter your device's passcode.

- Install the certificate by selecting Install.

- Select Install again to install your profile.

- Enter your NDUS password and click Next. The app will now attempt to connect.

- You will receive a confirmation when the profile has been installed. Click Done.

- From your Wi-Fi settings, Select UND Protected from the available options.

Warning! To ensure continued access to UND Protected, please do not delete the profile that was added in the process. If deleted you will need to follow the above steps again.
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Mac
- Start by selecting "UND Open" from your Mac's list of available WiFi networks.
- If it doesn't open automatically, navigate to the UND Wireless Network Access page.

- Click the Join Now button.

- Select Allow to open in the browser.

- Close the mini browser to download the file WiFi_JoinNow_Wrapper.dmg. *The device will not have network connectivity until the mini browser has been closed.
- There will be a small download. When the download is complete, you will be prompted to Keep or Discard. Select Keep.

- Open Finder and run WiFi_JoinNow_Wrapper.dmg.

- If the window pops up asking if you want to open the app downloaded from the internet? click Open.

- In the "SecureW2 JoinNow" window, enter your NDUS credentials and click Next.
Warning! You must type your username in all lowercase. Using uppercase will cause the wrapper to fail.

- You may be prompted to enter your Mac computer credentials. *These are NOT the same as your NDUS credentials.

- You will see the progress on the login window go from Configure, to Authenticate, to Joined. Click Done.

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Windows
- Navigate to the UND Wireless Network Access page.
- Select Students, Faculty, and Staff Access.

- Click the Join Now button.

- There will be a small download. The download screen will tell you where to find the file on your computer.

- Double click the downloaded file WiFi_University_of_North_Dakota_Wrapper.exe.
- If you receive a window asking if you would like to allow this app to make changes, select Yes.
- In the new log in window, enter your NDUS credentials and click Next.

- You will see the progress on the login window go from Configure, to Authenticate, to Joined. Click Done.

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UND Open
Unencrypted network intended for the UND community needing short term access to wireless. It will require authentication with UND credentials. The user will need to authenticate daily.
Warning! It is recommended that students, faculty, and staff connect to the “UND Protected” as it offers complete encryption between endpoints.
- Navigate to the UND Wireless Network Access page.
- Select the 10 Hour Access button.

- Enter your NDUS credentials, followed by pressing the Login for 10 Hour Access button.

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UND Guest
Warning! Guests must register for guest access before logging in.
This guest wireless network is intended for campus visitors that do not have an NDUS account and need wireless access for a limited amount of time. Unencrypted network intended for UND guests such as parents and other affiliates. The user will receive temporary access to the network. The user will need to authenticate daily.
- Connect to the UND Guest network. It should automatically open the page pictured below.
- Select the GUEST ACCESS button.

- Click Register for guest access.

- Complete the registration form, and click REGISTER.

Note - The "Phone number*" field only accepts numbers. Do not use hyphens, spaces, or other characters besides number
- Once registered, you'll get confirmation the account has been created. You will also receive a text from und.techsupport@und.edu containing your Guest Account Credentials. Back on the Account Created page, select Login. Enter the username you created and the password that was texted to your mobile device and select LOGIN.

Info! This method allows for 10 hours of guest access. Users may request additional time by loging in and selecting the Change password checkbox on the initial UND Wireless Network Access.
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eduroam
eduroam allows educators to use their home campus username and password to access Wi-Fi from any eduroam hotspot throughout the United States. When a faculty, staff or student from UND attends any campus throughout the US who has eduroam enabled, they can easily access wireless using their current username and password. Faculty, staff, and students from participating eduroam institutions may access the UND network using their home campus credentials as well. A list of institutions that use eduroam can be found on eduroam's website.
Info! The eduroam network is available everywhere on campus except Residence halls, and the Ralph Engelstad Arena.
As a guest at UND
Wherever you see ‘eduroam’ appear in your list of Wi-Fi networks, you can get online using your institutions credentials.
At another institution
When traveling to other Eduroam-participating institutions, University faculty, staff, and students can connect to eduroam wireless networks using your NDUS credentials.
At UND
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Go to your device's Wi-Fi settings and select eduroam and join.
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Enter your credentials:
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If prompted, allow eduroam to install the security certificate.
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eduroam network settings, if needed:
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SSID eduroam
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Network Authentication: WPA2-enterprise
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Data Encryption: AES
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Authentication type: PEAP
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Authentication protocol: MS-CHAP-V2
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User Credentials: NDUS active directory
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GlobalProtect VPN
VPN stands for Virtual Private Network. Using UND's VPN allows for a direct and fully insulated connection to UND's network for your work and therefore allows you to access shared drives. UND uses the GlobalProtect VPN client.
Install on a UND Computer non-UND computer Login Help VPN Tips
UND Computer
Mac Windows
GlobalProtect (VPN) can be installed through the UND Software Center if you are on campus. Installing apps this way does not require admin credentials. If you are working remotely from off campus, follow the directions below for non-UND-owned computers.
Mac
You can find the Software Center app by going into the Applications folder and double-clicking the icon.
Under the All tab, select the app you want to install. Select Install. The program will begin the installation. Alternatively, if you click on a software that you have already installed, you can choose to Reinstall or uninstall it.

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Windows
- Select the Windows icon in the lower left corner of your desktop.
- Type software center to search, then select the Software Center application.

- Select the software you need in the list of available software under the Applications tab.
- Select Install. The program will begin the installation. Alternatively, if you click on a software that you have already installed, you can choose to uninstall it.
- The status will change to Installed when the installation is complete. You can check this by clicking on the Installation Status tab.
- To see which software applications are installed on your machine, select on the Installation status tab.
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Non-UND Computer (Personal Computers)
- Go to undvpn.und.edu and log in with your NDUS.identifier and password—this is the same information used to log into Campus Connection and Blackboard.
- Click Start AnyConnect to go to the download page for the VPN Client.

- Your system will be automatically detected. The site will choose the best download based on your device and operating system. Click the download button to download the installer.

- Follow the installer prompts to complete installation.
- Open the Cisco AnyConnect Secure Mobility Client and select Add VPN Connection.
- Fill in the prompts as follows and when done, click Save in the top right corner.
- Description: at your discretion (it is a name to distinguish it from other VPN connections on your device). We used UND for this demonstration.
- Server Address: undvpn.und.edu
- Advanced: Leave blank, no options need to be adjusted
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You should now see the newly created connection under Choose a connection…. Turn the AnyConnect VPN to ON using the toggle in the top left corner.
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If you receive the Untrusted VPN Server! Message, click Change Settings.
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Under Advanced Settings, toggle Block Untrusted VPN to OFF. After authenticating into VPN, you may wish to turn this back on.
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Attempt to toggle AnyConnect VPN to ON again. Toggling AnyConnect VPN to ON should bring up the Authentication prompt.
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Login to VPN
- Open the Cisco AnyConnect Secure Mobility Client.
- The login windows will appear. If prompted, enter undvpn.und.edu for the VPN server.
- If you are logging into HRMS Employee Self Service to print W-2s, type: ndusvpn.ndus.edu for the server instead.

- Select your group from the drop down menu, usually UND.
- Enter your NDUS credentials and authenticate with Duo MFA.
Username: This is your NDUS username. It is usually firstname.lastname. The same information you use to log into Campus Connection and HRMS.
Password: This is your NDUS password. The same information you use to log into Campus Connection and HRMS.
Duo Passcode: Type PUSH, PHONE, or SMS to authenticate with Duo MFA.

- Click OK to connect. The status will then change to Connected to.
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Ways to authenticate in VPN:
If you have a Yubikey Token, you can click into the passcode entry field and tap the Yubikey to generate and submit a passcode.
Type in the Duo Passcode field...
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To authenticate...
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PUSH
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Push a login request to your phone (if you have Duo Mobile installed and activated on your iOS, Android, or Windows Phone device). Just review the request and tap Approve to log in.
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PHONE
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Authenticate via phone call back.
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SMS
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Get a new batch of SMS passcodes. Your login attempt will fail — log in again with one of your new passcodes.
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