This article contains the contact methods available to seek direct assistance from YuJa's Support team.

You can create a YuJa recording in Blackboard or directly through YuJa.  The following steps are to create a recording in YuJa.

YuJa works differently from Tegrity, because the recordings are now stored in the recording owner's folder in YuJa instead of being tied to a specific course.  There are multiple ways to link YuJa recordings within a Blackboard course, but the way that is most similar to Tegrity is to add a Course Channel, then Publish the videos to the appropriate course channel.

You can manage a variety of media content in the YuJa Platform. Management tools within Manage Media allow you to handle a variety of administrative tasks, including editing, sharing, deleting and publishing video content.