Sync Starfish calendar and Outlook

More information about Starfish can be found on the Starfish for Faculty, Staff & Advisors page.

Step 1 - Outlook Settings

In order for your Outlook calendar to sync with your Starfish calendar, the UND Starfish account must have access to your Outlook calendar and mailbox.  Submit a ticket to University IT and in this ticket, give permission to allow Starfish and Outlook to read each other. You can still use the Starfish calendar without this access; however, without it, your Starfish and Outlook calendars won’t sync with each other.

Outlook Signature 

If using Starfish for students to schedule an appointment, you can include the following statement in your signature line in Outlook:

"To schedule an appointment with me, please login to Starfish @: https://und.starfishsolutions.com/starfish-ops/support/login.html"

Step 2 - Starfish Office Hours

Set up your office hours in Starfish. Instructions can be found in the Instruction Manual at the bottom of this page.

Step 3 - Starfish Settings

  1. Click on your name in the Top Navigation bar and select the  Email Notifications  tab.
  2. Uncheck the ‘Change to my Office Hours/Group Sessions’ box. You can leave this box check if you would like your entire office hour blocks to show up in Outlook.
  3. Check ‘Read busy times from my external Exchange calendar’ box. If you receive an error message, this means that your Outlook account has not yet been tagged (Step 1). Once it is tagged, check this box again.
  4. Click the Submit button to change your changes.

Step 4 - Calendar Managers

  1. To add student assistants as calendar managers for your Starfish calendar, please submit a request form.
  2. Too add staff as calendar managers, they must first have a role in Starfish. Please reference the Access to/Removal to Starfish tab below. Once the individual has a role in Starfish, instructions for adding a calendar manager can be found in the Instruction Manual at the bottom of this page.

Contact Us

Chat with Tech Support Submit a Ticket Call 701-777-2222

Was this helpful?
0 reviews
Print Article

Related Articles (5)

Starfish Retention Solutions is a system which assists with student retention, by identifying risk factors and connecting students with resources and support to help students achieve their academic goals.
One of the Office 365 products available from the app menu is Calendar. Your calendar is synced with your other Office 365 apps. So if you accept a meeting appointment from your adviser, it will show in your calendar.
If you are trying to schedule an appointment with your adviser through Starfish and receive an error: "Online appointments are not available" then that indicates your adviser is not using the Starfish system. 

In this instance, please email or call your adviser.
As advisors, Starfish currently sends you an immediate notification email when one of your students receives 3-5 flags, 6+ flags, or an Early Alert No Show flag in a course. You will now also be receiving a daily summary/digest email with the specifics of any course flags raised the previous day for all of your students. (This will make it easier to note the details about flags without logging into Starfish.)
How to get help with Starfish.