Starfish notifications

Questions regarding Starfish can be sent to shari.nelson@und.edu.

As advisors, Starfish sends you an immediate notification email when one of your students receives 3-5 flags, 6+ flags, or an Early Alert No Show flag in a course. You will now receive a daily summary/digest email with the specifics of any course flags raised the previous day for all your students. (This will make it easier to note the details about flags without logging into Starfish.) You can specify when you would like this summary email by following these steps:

  1. Log into Starfish.
  2. Click on the arrow behind your name in the upper right-hand corner.
  3. Select Email Notifications.
  4. Under Summary Emails, select the time of day or week that you would like to receive the summary email.
  5. In addition, you can also select to receive immediate notification when a flag is raised (right now, it is just the 3-5 flags, 6+ flags, and Early Alert No Show flag). By selecting this option, you are requesting that an individual email be sent to you every time a flag is raised on a student. Most individuals prefer to receive just the daily summary email.
Was this helpful?
0 reviews
Print Article

Related Articles (5)

Customize Your Blackboard Notification Settings
This article for students and instructors explains how users can choose which course's notifications they get, as well as the format they receive them in.
Log into Starfish
Starfish Retention Solutions is a system which assists with student retention, by identifying risk factors and connecting students with resources and support to help students achieve their academic goals.
Starfish error "Online appointments are not available"
If you are trying to schedule an appointment with your adviser through Starfish and receive an error: "Online appointments are not available" then that indicates your adviser is not using the Starfish system. 

In this instance, please email or call your adviser.
Starfish troubleshooting
How to get help with Starfish.
Sync Starfish calendar and Outlook
In order for your Outlook calendar to sync with your Starfish calendar, the UND Starfish account must have access to your Outlook calendar and mailbox.  Submit a ticket to University IT and in this ticket, give permission to allow Starfish and Outlook to read each other. You can still use the Starfish calendar without this access; however, without it, your Starfish and Outlook calendars won’t sync with each other.

Related Services / Offerings (1)

Get Assistance with Starfish
Get help with services to support Starfish, a tool available to advisors, instructors, and staff to support students.