Blackboard exam tips

Tips for Taking Tests in Blackboard Learn (Student)

Before Taking the Test

Prepare the Computer

  • Turn off pop-up blockers.
  • Add as a trusted site.
    • Make sure to add the domain as a trusted site in the browser’s security settings to ensure that content won’t be blocked.
  • Disable firewalls before taking the test if it is being taken on a computer or computer network that has a firewall installed.
  • Take a practice test.  
    • If the instructor has provided a practice test, make sure to access it prior to the start date of the test on the computer from which the exam will be taken in order to provide sufficient time to fix any problems that may be discovered.

During the Test

  • Close down all other programs running on the computer.
    • Do not take a test with several other applications running in the background, such as movies, music, e-mail, or anything that is not required for the test.
  • Sign directly into Blackboard Learn via
  • Set aside uninterrupted time in which to take the test. Most tests can only be accessed once.
  • Click only once on the link for the exam - do not double click or click on test link multiple times.
  • Read the instructions for the test carefully: Each Blackboard test may be set up differently by instructors. The options for each test will be listed at the top in the Instructions area. It is very important that the instructor's directions are read carefully.
    • Some tests may be taken more than once while others can only be taken once. Instructors will inform if the test can be taken more than once.
    • Some tests may require that they be completed in one sitting (force completion), while some tests may allow completion of one section, and then return to finish additional sections.
    • Some tests may be timed. Instructors will advise if the test is timed and the time allotted.
    • Some tests are all-at-once assessments, allowing access to the entire test and the ability move freely from item to item (permits backtracking). Some tests are one-at-a-time assessments, showing only one question at a time, and prohibiting returning to a previous question.
  • Once the quiz has begun, do not click the Back, Forward or Refresh button on the browser itself. This can cause loss of Internet connection, as well as the test.
  • Once the test has started, do not resize the browser window. Both of those actions will cause Blackboard to reload the quiz, which could also lead to a "duplicate attempt" problem.
  • Only Single Click all the buttons in the test (Begin, Save, Next Question, Save All Answers, if available) and Save and Submit. It might take a few seconds for it to process, so be patient! Clicking more than once can actually slow down the loading and cause test errors.
  • Essay Questions
    • Compose essay answers in MS Word and then copy and paste each answer into the text box of the Blackboard essay test, if it is allowed for proctoring. Please note that some formatting loss may occur, but a backup of answers will exist. Click the Save button after each answer.
  • Click the Submit button one time when finished with the test.
    • It may take several moments for the test to be submitted, so do not click Submit more than once. Once the test is submitted, a confirmation that it was successfully submitted will be received. Feel free to copy and paste that information for documentation purposes.

Note: Clicking the Save button will save the test but not submit it. Always use the Logout button to conclude sessions in Blackboard.

Actions in the Event of Issues With Tests

Contact your instructor immediately if locked out of a test during the allowed testing time, if a message is received saying that the test has already been completed, or if a message saying the test is still in progress is received. If the instructor resets the exam, Blackboard will clear all previous answers and the test must be started from the beginning. Only instructors can reset tests.

Take a screenshot of the error message. If any error message is received, take a screenshot of it for documentation purposes when contacting an instructor or submitting a support ticket.

After successfully submitting a test, select Student Tools > My Grades, located on the left side of the page, to view test scores. However, if the test contained question types other than multiple choices, true/false, or matching, the test will need to be manually graded by the instructor before grades appear. Contact the instructor for details regarding grade availability.


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