Zoom Health License (HIPAA Compliant)

What is Zoom Health Licensing?

The Zoom Health License can be applied to a UND Zoom account and modifies the account to enforce advanced security settings to ensure that any Zoom sessions that the license holder creates and hosts will be either meeting or exceeding HIPAA security guidelines.  These settings already exist within Zoom, Zoom Health just ensures that they are always on for all created sessions.  Such features include the removal of cloud recording access, and enhanced end-to-end encryption settings.  Any user who schedules meetings on your behalf will also be required to have the Zoom Health License in order for the scheduling function to continue to operate as normal.  See the Zoom HIPAA Business Associate Agreement for more information on settings that are affected.  Below are highlights of account changes.

  • Features Enabled
    1. The setting Require Encryption for 3rd Party Endpoints (H323/SIP) will be enabled.
    2. Cloud Recording will be disabled.
    3. Remove device/user information in logging and reporting.
    4. Encrypted Chat will be enabled.
  • Encrypted Chat Features
    1. Text messages will be encrypted.
    2. Offline messages will only be available after all parties initiate a key exchange.
    3. Disable screen capture.
    4. Disable sending images.

What do I need to do?

  1. Submit the Zoom Health License Request (HIPAA Compliant).  When your request has been completed, you will be notified and then you can go to step 2.
  2. When you login to https://und.zoom.us, you will be told that you are being added to a new account. You can either continue with the und.zoom.us main account or switch to the new account (HIPAA).
  3. Select Switch to new account to be sent a confirmation email and click the Switch to new account button.
  4. You will be taken to the UND Zoom login page. Use your normal Zoom login (firstname.lastname) and password.
  5. You will then be put into the Zoom HIPAA account.

How do I remove the HIPAA Compliant account?

In order to switch back to the main UND Zoom account, Submit a ticket request to be removed from the NDUS Active Directory Zoom HIPAA group.

Contact Us

Chat with Tech Support Submit a Ticket Call 701-777-2222

Was this helpful?
0 reviews
Print Article

Related Articles (5)

Faculty set up a Zoom Session in Blackboard
This article contains the steps for instructors to follow to create a Zoom virtual room and link within a Blackboard course, using the Blackboard/Zoom integration.
Get started with Zoom
Zoom is a cloud-based videoconferencing and collaboration platform. With Zoom you have the flexibility to create virtual classrooms and invite students to join from their desktop computers, laptops, tablets, and smartphones. Students can also share content from their devices such as PowerPoint presentations, and YouTube videos.  Zoom is available to all faculty, staff, and students for academic purposes.
Schedule a Zoom meeting using the Outlook add-in
The Zoom for Outlook add-in is designed to allow you to add Zoom meetings to any new or existing calendar events, edit or update Zoom meeting settings, and even schedule meetings on behalf of other Zoom hosts within Outlook web and desktop apps.
Zoom recording error "Recording Meeting does not exist"
Provides instructions for making Zoom recordings available to users that are not logged into their Zoom accounts.
Zoom-Outlook Integration: Add-In vs. Plugin
The Zoom-Outlook Integration allows users to add meetings and manage their calendar, all without leaving Outlook. There are two types of integration: the Zoom 'Plugin' and the Zoom 'Add-In'. Both types function similarly, but Zoom recommends the 'Add-In' version for better security and more robust deployment/management.