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Services or Offerings?
Academic Software Training
  1. Services
  2. Teaching and Learning
Get training services for academic software.
Tech Support Request
  1. Services
  2. None
The Quick-Ticket Submission option creates a general ticket to UND Tech Support. It is intended for fast ticket submission and any issues not found under Service categories.
Get Help with Software and Applications
  1. Services
  2. Applications and Software
Report issues with university supported software and applications or request installation or configuration assistance.
Software Procurement Request
  1. Services
  2. Purchasing and Procurement
Get help and information about purchasing software not covered in the UND Software Store.
Submit a Request for Technical Consultation/Advising
  1. Services
  2. Professional Services
Faculty and Staff can discuss with Tech Support recommendations for new computers, software or peripherals for purchase, get advice on how to initiate a formal project that includes technology or start a dialogue around designing or using classroom and other Audio/Video room technology including Digital Signage.
Add/Change Department Software Coordinator Request
  1. Services
  2. Purchasing and Procurement
Software for use on UND-owned machines can be purchased for UND staff, faculty, and administrators through a Department Software Coordinator. This service submits a request to become or change the Department Software Coordinator.
Submit an End-point Exemption Request
  1. Services
  2. Accounts and Security
  3. IT Security
  4. Request an IT Policy or Security Exemption
Use this service offering to request an exemption from End-point Security Software/Policy, such as Cortex, for UND computers.
Submit a VPAT Exemption Request
  1. Services
  2. Accounts and Security
  3. IT Security
  4. Request an IT Policy or Security Exemption
Use this service offering to request an exemption from Voluntary Product Accessibility Template (VPAT) requirements.