uPrint

uPrint Prices & Locations Print from Browser with Webprint Print from Computer or Mobile Device Add Credit to uPrint Troubleshoot uPrint Issues

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uPrint Prices & Locations

Info! The Student Technology Fee (STF) provides $8.00/semester in preloaded print credit on each student's uPrint account. Any remainder of that amount at the end of the semester is non-refundable and does not carry over to the next semester.
35 cents for color and 6 cents for black and white
Info! All printers are able to print black and white (B/W).
Info! Prices are per printed side. So if you use duplex to print on the front and back of a page in B/W or Color, it will be 12¢ and 70¢ respectively.
Warning! Webprint will not print duplex in color, but you should be able to from a lab printer.

 

Building/Room Color Options Duplex (2-sided)
Abbott Hall 212 B/W Duplex
Abbott Hall 343 B/W Duplex
Airport Admin Charlie Briefing Room B/W No
Airport Dispatch 2nd Floor B/W No
Airport Helicopter Hanger B/W No
American Indian Center 115 B/W No
Apartment Community Center 170 B/W No
CEC, 145 Computer Lab  B/W Duplex
Chester Fritz Library, 1st Floor next to UIT Color Duplex
Chester Fritz Library, 2nd Floor to the right of the Service Desk Color Duplex
Chester Fritz Library, 3rd Floor outside the VR Lab Color Duplex
Columbia Hall Atrium, by Honors Color Duplex
Columbia Hall 2923, outside of the Computer Lab B/W No
Education 1st Floor  B/W No
Gamble Hall, 1st Floor Hallway (Near 115) B/W No
Harrington 123 B/W No
Harrington 215 B/W Duplex
Hughes Fine Arts, 2nd Floor Lobby B/W Duplex
Hyslop 215 B/W No
Johnstone Hall by the Service Center B/W Duplex
Law School 120 Color No
Law School 120 B/W Duplex
Law School 260 B/W No
Law School 306 B/W No
Leonard Hall 102 B/W No
Leonard Hall 326 B/W No
Med School E203 B/W Duplex
Med School E203 Color No
Med School E301 B/W No
Med School E302 B/W No
Med School W307 B/W No
Med School W308 B/W No
Med School E401 B/W No
Med School E402 B/W No
Med School W407 B/W No
Med School W408 B/W No
Memorial Union 300 Color Duplex
Memorial Union 2nd Floor Color Duplex
Nistler 1st Floor Near Cafe B/W No
Nistler 2nd Floor Outside 207 B/W No
Nistler 3rd Floor Outside 301 B/W No
Noren ground floor B/W No
Nursing First-floor Hallway B/W Duplex
Nursing 314 B/W No
Odegard Hall, in the Link to Streibel Hall B/W Duplex
Odegard Hall, in the Link to Streibel Hall Color No
Robin Hall 200 B/W Duplex
Ryan Hall 162 B/W Duplex
Selke ground floor B/W No
Smith basement vending area B/W No
Starcher 130 B/W No
University Place 100, located in the East Lobby B/W No
Upson I 222 B/W Duplex
Upson II, 1st Floor Hallway Color Duplex
Upson II 264 B/W Duplex
Wilkerson, 1st Floor by ResNet Color Duplex
Wilkerson, 1st Floor by the Service Center B/W No
Witmer Hall 2  B/W No
 
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Print from a Web Browser with Webprint

  1. Go to webprint.und.edu.
  2. Login with your user.name
  3. Click Web Print tab on the left side.
  4. Click Submit Job on the upper left.
  5. Select FindMe-BW Printer for Black and White print jobs and FindMe-Color for color print jobs.
  6. After selection, click Print Options and Account Selection.
  7. Enter how many copies.
  8. Click Upload Document.
  9. Click Browse and select the PDF you would like to print.
  10. Click Upload and Complete.
  11. Wait until it shows Hold in Print Queue, then release your print job at any release station by swiping your U Card.
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Print from a Computer or Mobile Device

Info! Printing to uPrint is available from computer labs throughout campus.
Windows Mac Chromebook iPhone & iPad Android

Windows

Add networked printers

  1. Download and run this  Mobility Print Printer Setup  (pc-mobility-print-printer-setup.exe).
  2. On the License Agreement screen, click Next.
  3. Select a printer; then click Next.
    Enter your NDUS.identifier Username and Password; then click Next.
  4. Click Finish.
  5. Print your document.
  6. To add more printers, run the downloaded Windows Printer Setup again.
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Mac

 

To add a printer

  1. Navigate to System Preferences > Printers and Scanners.
  2. Click the  icon under the Printers List.
  3. The Add dialog is displayed. This dialog displays a list of all of the discovered printers on the network.
  4. Select a printer.
    The Name, Location, and Use is displayed.
  5. Check that Use is set to Secure AirPrint.
  6. If Secure AirPrint is not displayed:
    1. Close the Add dialog.
    2. Disconnect from the network.
    3. Reconnect to the network.
    4. Try again. If you still cannot see Secure AirPrint, contact PaperCut Support.
  7. Click Add.
  8. Print your document. When prompted enter your NDUS.identifier username and password.
  9. Repeat for any other required printers.
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Chromebook

  1. Install the Mobility Print Chrome app.
  2. Open the page to print.
  3. If printing is available, right-click; then select Print.
  4. Click Change to choose a printer.
  5. Select a Mobility Print printer from the list.
  6. When prompted enter your NDUS.identifier Username and Password.
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iPhone & iPad

On iPhones and iPads, Mobility Print just works like AirPrint!

  1. Print your content as described in Use AirPrint to print from your iPhone, iPad, or iPod touch.
  2. You will be prompted to enter your NDUS.identifier Username and Password.
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Android

  1. Install the  Mobility Print app  from the Google Play Store.
  2. Launch the app.
  3. Tap Android settings.
  4. Tap Mobility Print.
  5. Tap the enable toggle.
  6. Exit out of Settings.
  7. Print your document. When prompted enter your NDUS.identifier username and password.
Info! If you select the Remember me checkbox, your phone will remember your login details for that printer for one week
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Add Print Credit to Your uPrint Account

Warning! Chrome browser users will not be able to complete transactions with the payment provider. Firefox is the recommended browser to add credit to your account.

Additional Print Credit is available for purchase in the uPrint System.  Major Debit/Credit Cards are accepted as well as electronic checks.  It only takes 30 seconds to add additional Printing Credits.  All purchases for print credit are final using this instant payment option.  No cash/debit/credit refunds will be issued for any reason.  Purchased print credit will be held in the uPrint account under a special fund which carries over to each new semester until the account has been inactive for 1 year.

Check Your uPrint Balance

You can login to the uPrint system at https://webprint.und.edu. Your balance is displayed on Summary page. A list of recent transactions can be viewed on the Transactions History page.

Unused uPrint credit

Any credits left over at the end of the semester that are part of your print credit from UND or additional funds added by your college are zeroed out at the end of each semester.  At the beginning of the next semester, original credit amounts will be placed in your account.

If you have purchased your own print credit, any unused credits will carry over to the next semester until it is used or you no longer attend UND.

No refunds (cash or the equivalent) will be given after leaving UND (graduation or otherwise).  For this reason, please purchase extra print credit on an as-needed basis.

How to use the Instant Payment Option:

  1. Log into the uPrint System https://webprint.und.edu.

  2. Click the Add Credit option in the left menu.

  3. Select the Amount to add ($2, $5, $10, or $20) then click Add Credit.

  4. Select the Payment Type in the NDUS Payment System.

    1. Credit Card Options include Visa, Mastercard, Discover, DinaCard, or BCcard.

    2. Electronic Check for Checking or Savings bank accounts.

  5. Click Continue.

  6. Fill out the required fields and click Continue.

The print credit will be instantly available for use after completing the payment information.  Please check the Summary Screen under the uPrint Additional Credit account for the active balance.

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Troubleshoot uPrint Issues

 

Check for network issues

Visit https://status.ndus.edu to see if there are any major outages that may explain the issue printing.

The Print Station Kiosk is ... out of paper, out of order, etc.

Please use one of the other available Kiosks.  Black and white print jobs will be available at any Black and White Print Release Station.  Color print jobs will be available at any Color Print Release Station.  Please submit a Help Request for UND Tech Support to fix the issue.

Retrieve print jobs without U Card

The UIT Service Desk (located in the Chester Fritz Library, Room 133) can assist you.

When I swipe my U Card, I do not see my print job

Are you using a UND Computer?

  1. Did you login to the computer with your username and password? Your login is the only way to protect your print job.  Please logout and log back in with your username and password.

  2. Are you using your U Card?  

Your print job is secured with your username and password and only your U Card will be able to release the job.  If you ran out of print credits, please check the section on adding additional print credit.  If you do not have your U Card, check below on how to release print jobs without your U Card.

  1. How long ago did you send your print job?  

Print jobs are held for 2 hours, if not picked up in that time they will be deleted.

  1. Contact UND Tech Support.

We may be experiencing a technical issue.

 Are you using a personal computer?

  1. Did you login to webprint.und.edu with your username and password? 

Your login is the only way to protect your print job.  Please logout and log back in with your username and password

  1. Does your job say "Held in Queue" after you submitted your web print job?  

Please wait until you see the status message of Held in Queue before attempting to release your print job.

  1. How long ago did you send your print job?  

Print jobs are held for 2 hours, if not picked up in that time they will be deleted.

  1. Are you using your U Card?  

Your print job is secured with your username and password and only your U Card will be able to release the job.  If you ran out of print credits, please check below on adding additional print credit.  If you do not have your U Card, check below on how to release print jobs without your U Card.

  1. Steps 1, 2, and 3 were followed... 

Start a live chat, or contact UND Tech Support at 701-777-2222.  We may be experiencing a technical issue. 

uPrint refund

Contact UND Tech Support. Explain the reason for your request and a representative will review your case and may grant you a refund on a case-by-case basis.

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Details

Article ID: 65758
Created
Mon 10/22/18 1:29 PM
Modified
Fri 12/29/23 1:57 PM

Related Services / Offerings (1)

Get Help with uPrint Student Printing
Students can report issues with the uPrint system and print kiosks or request a refund for jobs that did not print.