Get Help with Internet and Wi-Fi connections

 

The University of North Dakota's network provides secure access to the Internet and administrative systems.  Wi-Fi wireless networks are available to UND Staff, Faculty and Students, sponsored guests and members of the eduroam (education roaming) community.

To request help connecting to the UND network from off-campus using a Virtual Private Network (VPN) please use this service: Get Assistance with the GlobalProtect VPN

 

Report an Issue with the UND Network

Use this service offering to report errors, performance problems or other issues with Internet and Wi-FI connections that are not working as intended on the UND network.

Submit a UND Network Request

Use this service offering to request assistance connecting to the UND wired and wireless networks, or other networking needs.

 

Please note that the registration request services below cannot be used for phones or computers or any other device capable of using the normal connection process found here:  Connect to the UND Wi-Fi Networks

 

Submit a Wi-FI Device Registration Request

Faculty and Staff can use this service offering to request registration on the UND Open network for devices and connected appliances that are not capable of the normal login process.

 

Search for Answers

Browse for Internet and Wi-Fi Answers

 
Report an Issue with the UND Network Submit a UND Network Request Submit a Faculty/Staff Wi-Fi Device Registration Request

Related Articles (1)

Connect to "UND Protected" Secure Wi-Fi - Getting Started
Step-by-step instructions show how to join the encrypted "UND Protected" wireless network.

Service Offerings (3)

Report an Issue with the UND Network
Use this service offering to report errors, performance problems or other issues with Internet and Wi-FI connections that are not working as intended on the UND networks.
Submit a UND Network Request
Use this service offering to request assistance connecting to the UND wired and wireless networks, or other networking needs.
Submit a Wi-FI Device Registration Request
Faculty and Staff can use this service offering to request registration on the UND Open network for devices and connected appliances that are not capable of the normal login process.