Get Help with Classroom and other Audio/Video Room Technology

 

Report a technology issue in a classroom and other rooms with Audio/Video technology or request assistance using computers and devices in these rooms.

 

Report an Issue with Classroom or other Audio/Video Room Technology

Use this service offering to report errors, failures or any computers or devices in a classroom or other rooms with Audio/Video technology that are not working as intended.

 

Request a Classroom or Lab Software Install/Upgrade

Use this service offering to request installation or upgrades of academic software and applications for devices in UND computer labs and classrooms.

 

Search for Answers

Browse for Classroom Technology Answers

 
Report a Room Technology Issue Submit a Room Technology Request

Related Articles (7)

Lower the Projector Screens in the Education Building's Classrooms
Instructions to lower and raise projector screens in the Education Building's classrooms.
My classroom has no chalk / dry erase markers
Chalk and dry erase markers used in classrooms are replenished by the Building Services Technicians.  Please call the Operations Center at 701.777.2591 to have chalk or markers delivered to your classroom.
My Classroom is Too Hot / Warm / Cold
What to do if your classroom temperature is too hot, warm, or cold
Need batteries for classroom's microphone / wireless presenter / remote controls
UIT supplies batteries for classroom equipment in most buildings.  Please contact Classroom Support at 701.777.6325 or submit a support ticket, providing building and room number information, as well as the type of equipment requiring batteries.
Projector Will Not Turn On
Lights flashing on the button presser indicate that the SurgeX (a.k.a the "Main Power") is turned off.  Look inside the teaching station for the SurgeX power conditioning unit and press down on the upper half of its rocker switch.  If the system is on, you will see a red, an amber, and a green light illuminated on the SurgeX.
Unable to play Netflix / iTunes / High Definition videos from the classroom computer
High definition videos, such as the ones played using Netflix or iTunes require an HDCP compliant display system. Unfortunately, many of our classrooms still use analog video systems that are not HDCP compliant. Please contact Classroom Support at 701.777.6325 or submit a support ticket, a for a list a rooms that will support high definition video content.
Unable to Play Short Audio Clips Using Praat Software
There is a split second delay between when a computer begins to play an audio file and when the computer's audio is active.  Many of the Praat audio clips are shorter than the time required by the computer to activate its audio output.

Service Offerings (2)

Report an Issue with Classroom or other Audio/Video Room Technology
Use this service offering to report errors, failures or any computers or devices in a classroom or other rooms with Audio/Video technology that are not working as intended.
Submit a Classroom or other Audio/Video Room Request
Use this service offering to request assistance using the technology available in UND classrooms and other rooms with Audio/Video technology as well as request a representative come on-site to assist you.