Ignoring False Positive Results

The Ignore option should be utilized when a false positive result is found. A false positive is when Spirion marks a file as personally identifiable information when it actually is not. An example is when Spirion picks up a campus 9 digit employee ID as a social security number. The Ignore option allows users to tell Spirion to ignore this piece of data from now on.....

How do I Ignore an identity match?

There are two ways to Ignore an identity match:

1. Click the identity match result to highlight and select Ignore on the main ribbon. Then highlight and click This Match.
2. Right-click the identity match result and select Ignore, and then This Match.  

Shredding Sensitive Data

Shredded results cannot be undone or recovered. Once you shred something, it is gone.

There are three ways to Shred and Identity Match.

1. Click the identity match result to highlight and select Shred on the main ribbon.
2. Right-click the identity match result and select Shred.  
3. Click the identity match result and press the Delete key on your keyboard.

Redacting Sensitive Data

This option should be used when the file found is still needed but the personally identifiable information part of the file is not.

• If you wish to keep the found item but remove the personal information only, you should utilize the Scrub feature. Scrub should be selected when you no longer need the personal information but want to keep the original item. This feature is also known as Redact.
• Scrub is only available for specific file types searched via the Files search and is not available for email or other Search Locations.
• You may only scrub Office 2007 and higher files (that is, *.docx, *.xlsx, *.pptx) and text files (*.txt, *.log, *.ini).

There are two ways to Scrub a location:

1. Click the identity match result to highlight and select Scrub on the main ribbon.
2. Right-click the identity match result and select Scrub.

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