Report a Unified Communications Issue

Use this service offering to report errors, failures or other existing Unified Communications services that are not working as intended such as:

  • no dial-tone
  • no power to phone
  • can't receive or place calls
  • calls are not forwarding 
  • calls are going to VM
  • an issue with the physical desk phone booting or displaying incorrectly,
  • unable to log into Avaya Cloud
  • unable to install Avaya Cloud
  • and more