YuJa Proctoring - Invalid Proctor Setup Detected

Summary

YuJa Proctoring requires a webcam to function. Users may encounter an error message if they do not have one connected.

Body

When starting a YuJa proctoring session, users may encounter the following error:


YuJa Proctoring Invalid Proctor Setup Detected Error

  1. Users can correct this by clicking OK.  This will close the YuJa Software Station. 
  2. The user will then need to connect a webcam to their computer. 
  3. After the camera has been connected the user should be able to start the YuJa Proctoring session without encountering this error.

Contact Us

Chat with Tech Support Submit a Ticket Call 701-777-2222

Details

Details

Article ID: 103722
Created
Tue 3/31/20 9:57 AM
Modified
Mon 4/22/24 3:15 PM

Related Articles

Related Articles (3)

This article contains the contact methods available to seek direct assistance from YuJa's Support team.
How to use Respondus LockDown Browser and YuJa Proctoring simultaneously to administer or take a Blackboard exam. Use of both tools concurrently helps to ensure the integrity of the exam.
Common issues with YuJa can be addressed using common troubleshooting steps.