How far in advance should I cancel an exam?
Cancel at least 24 hours before your appointment.
How do I cancel my exam?
If there are at least two days before your exam:
- Login to the site just as you did to schedule, and click the Cancel button next to your exam.
- Select a reason from the drop down menu and provide a brief explanation.
OR
Send an e-mail to help@proctoru.com with your name, school, the date and time (including the time zone) of your current appointment and the new date and time frame you wish to schedule.
OR
Call 855-772-8678 and speak with a proctor. He/she will request the same information that you would have provided in an e-mail and help you to reschedule.
Contact Us
Chat with Tech Support Submit a Ticket Call 701-777-2222