Getting Started with Honorlock for Students

Getting Started with Honorlock for Students

After a comprehensive review process of existing proctoring vendors, Honorlock has been selected as the new proctoring solution for UND. Honorlock provides a hybrid approach that allows students to start a proctoring session at any time (without scheduling) while being monitored by a combination of AI and live proctors.  The College of Engineering & Mines will continue to use ProctorU for some exams, as it has a separate contract with ProctorU.

Honorlock is integrated with Blackboard and uses a Chrome extension to connect for proctoring.  To get started with Honorlock, please review the following resources:

• HonorPrep Guided Tour - This will walk you through the entire proctoring process
• Test Taker Resources
• Minimum System Requirements
• Test Taker Privacy Resources 
• Honorlock Student Toolbar Overview
• Honorlock Student Best Practices
• Completing a Room Scan Using Honorlock 
• Honorlock Student FAQ

Prepare for your Exam

1. Make sure your computer/laptop is fully charged and you have a working webcam and microphone connected.
2. Make sure you are using the Google Chrome browser.
3. Install the Honorlock Chrome Extension
4. Check your system at honorlock.com/support.
5. Find a quiet, private, well-lit location to limit potential flags and distractions.
6. Be sure the desk or table is cleared of all other materials. This means removing all books, papers, notebooks, calculators, cellphones, etc. unless specifically permitted in posted guidelines for that particular examination.
7. You may be asked to complete a room scan of your testing area before starting the exam. Students who do not wish to comply with a camera pan of the testing area, should contact their instructor to discuss alternative proctoring options.
8. Have a photo ID available for identity verification (UND-issued student ID card or government-issued driver's license, passport, etc.)

Take your Exam

• When you are ready to complete your exam, go to https://blackboard.UND.edu/.  Note: Honorlock will not work if you are using https://blackboard.NDUS.edu.
• Navigate to your Blackboard course and click on the exam link. Then click Begin.
• Follow the steps in the How to Use Honorlock (Test Takers) user guide.

Troubleshooting Tips

• If you are prompted for a password or access code, verify that you are using https://blackboard.UND.edu/ to sign into Blackboard. Note: Honorlock will not work if you are using https://blackboard.NDUS.edu.
• Make sure you are using Google Chrome and have the Honorlock Chrome Extension installed or enabled.  Other proctoring extensions (ProctorU/Proctorio) should be uninstalled from Chrome.
• Your exam session may pause briefly if Honorlock's AI no longer detects your image within the camera feed.  Once you refocus your face within the webcam, the AI will automatically resume your exam session where you left off.

Honorlock Support

• Support access is built into Honorlock in real time. Faculty and students can contact Honorlock support by live chat within the Honorlock window in Blackboard and/or by email at support@honorlock.com.
• For answers to common questions visit Honorlock’s searchable knowledge base