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If for some reason the Chrome Desktop Sharing Extension does not install automatically please follow these steps:
- Make sure Chrome is up to date: chrome://settings/help
- Restart your computer.
- Open Chrome and download the extension from the chrome web store.
- Click Add to Chrome.
- Check that the Desktop Sharing extension is installed and on in chrome://extensions
- Try application sharing in Collaborate Ultra.
Additionally, users can search for the extension in the Google Chrome Extensions store: https://chrome.google.com/webstore/category/extensions > check Extensions > search for Desktop Sharing. Click the blue Add to Chrome button to add the extension. If the extension is already added in Chrome, you will see a blue Remove from Chrome button.
Check to see if the extension is already installed and/or enabled in Chrome by going to chrome://extensions.
Using an up-to-date version of the Mozilla Firefox browser can be used as a quick workaround if the Desktop Sharing extension is not installing.
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