Student File Share (uDrive) Decomissioned

As of June 1st, 2024, the Student File share or  "uDrive" - a familiar resource for many students - has been officially decommissioned. This means that the Student Drive service is no longer accessible, and any files or data stored there are no longer available through the usual channels.

 

Retrieving Your Data

Don’t worry; if you had important files stored on the Student Drive, there’s still hope! You can follow these steps to retrieve your data:

1. Submit a uDrive Data Retrieval Request:

  • Visit the IT Client Portal to request retrieval here: uDrive Data Retrieval Request
  • Log in using your university credentials. (Same username and password used for Blackboard and Campus Connection.)
  • Fill out the necessary details, including the specific files or folders you need and your EMPLID.
  • Our support team will process your request and provide instructions on how to access your data.

2. Please Be Patient:

  • We understand that losing access to your files can be frustrating. Rest assured, our team is working diligently to assist you.
  • Please allow up to 3 business days for us to retrieve your data. In some cases, it may take longer due to the volume of requests.

 

Frequently Asked Questions

Q: Why was the Student Drive decommissioned?

A: The decision to decommission the Student Drive was made as part of our ongoing efforts to streamline services and improve overall system efficiency. We apologize for any inconvenience this may cause.

Q: What if I had files on the Student Drive that I didn’t back up?

A: We recommend submitting a data retrieval request promptly. Our team will do their best to assist you in recovering your files.

Q: Can I access my old assignments and research papers?

A: Yes! If you submit a data retrieval request, we’ll retrieve your academic files.

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Article ID: 152329
Created
Wed 7/31/24 9:05 AM
Modified
Wed 7/31/24 9:43 AM