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This article contains steps for instructors to use to create an exam in Blackboard and send exam information to ProctorU using the Exam Navigator Journey tool  (Blackboard integration).

Students can cancel ProctorU exams up to 24 ahead of schedule. This article tells how to cancel ProctorU exams.

ProctorU help resources for students and instructors.

A single user exam can be created in ProctorU for students who are granted an exception and allowed to take an exam during a separate exam window. This article show the steps for setting up the single user exam in ProctorU for a student and links to instructions for setting up an exam exception in Blackboard.

ProctorU is a live, online proctoring service available 24/7 that allows students to take exams from anywhere using a webcam and Internet connection. Live proctors who monitor exams by observing the student (via webcam) and his/her computer screen in real time.

Exam Proctoring ensures the security of student exams taken from remote locations. Exam Proctoring also allows the instructor to provide tools to record video. The Proctor Recorder also ensures that the recording is only securely allocated to a centralized instructor folder which will avoid distribution of the exam recording by the student.

How to use Respondus LockDown Browser and YuJa Proctoring simultaneously to administer or take a Blackboard exam. Use of both tools concurrently helps to ensure the integrity of the exam.

Common issues with YuJa can be addressed using common troubleshooting steps.

PDF exams are primarily used in Math and Engineering courses. Please verify with your instructor to find out if your course will use proctored exams in PDF format. Students need to have the following equipment in order to take an online exam in PDF Format through Proctor U. Students must have this equipment ready and tested prior to taking the exam.

Respondus LockDown Browser is a custom browser that locks down the testing environment within Blackboard. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit for grading. Compatible with Mac and Windows.

Archived YuJa recordings can be restored by accessing the video under My Archive in the left navigation of YuJa's My Media area. Users can hover their cursor over the desired video and click Restore. Recordings should be accessible after the restoration process completes in 2-4 days, depending on current processing load of the archive storage service.

YuJa Proctoring requires a webcam to function. Users may encounter an error message if they do not have one connected.

The YuJa Software Center may encounter an error where the underlying services stop running. This error requires the services to be restarted to allow a YuJa recording to upload.