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Instructions to resolve the "Fix It" error seen by students attempting to take a RLDB exam.

How to fix the license renewal problem encountered when updating Respondus 4.

How to use Respondus LockDown Browser and YuJa Proctoring simultaneously to administer or take a Blackboard exam. Use of both tools concurrently helps to ensure the integrity of the exam.

This guide explains how to set up a YuJa Proctoring session, with step-by-step instructions for recording your exam.

Exam Proctoring ensures the security of student exams taken from remote locations. Exam Proctoring also allows the instructor to provide tools to record video. The Proctor Recorder also ensures that the recording is only securely allocated to a centralized instructor folder which will avoid distribution of the exam recording by the student.

Each student's exam attempt has a corresponding 'Test Information' page with detailed access/interaction information: total time elapsed, start date/time, and submission date/time. For more details, see the Access Log (accessible from the same menu). This tool includes the date/time of the student's activity in an exam: test start, question saves, submission date/time, and (approximate) time per question.

This article contains steps for instructors to use to create an exam in Blackboard and send exam information to ProctorU using the Exam Navigator Journey tool  (Blackboard integration).

How to set a default point value that will be automatically applied to all new questions added to the desired Blackboard test: This setting should be applied before you add content to your Blackboard test — if you change the default point value after adding questions, the old questions will retain the previous value. Only new questions will have the new value. Note: this feature is not available for questions in pools and surveys.

You can change the possible points awarded for answering questions correctly in two ways. For both ways, new grades are recalculated for all previously submitted tests.

A question pool is a collection of questions that is stored for repeated use.

You can use pools to create tests and surveys. You can also export and import pools for use in tests in other courses.

By default, Bb exam questions and answers appear to students in the same order that they were created or added to a test. This article explains how instructors can set questions/answers to appear in a different, random order for each student or attempt -or- pull a set number of random questions from a Pool.

Students can cancel ProctorU exams up to 24 ahead of schedule. This article tells how to cancel ProctorU exams.

Best practices for taking exams in Blackboard.

ProctorU help resources for students and instructors.

A single user exam can be created in ProctorU for students who are granted an exception and allowed to take an exam during a separate exam window. This article show the steps for setting up the single user exam in ProctorU for a student and links to instructions for setting up an exam exception in Blackboard.