Search13 Results
- Knowledge Base
- Computers and Printing
Steps required for first sign in to new computers, and computers that have been reimaged, as well as checkout machines.
- Knowledge Base
- Teaching and Learning
- Online Collaboration/Meetings
- Zoom
This article lists solutions for the Zoom 'bad request / unauthorized' error that is sometimes seen when the user clicks a Zoom meeting link in Blackboard.
- Knowledge Base
- Applications and Software
- UND Labs Anywhere (Apporto)
- User Guide
Required system environment for Apporto.
- Knowledge Base
- Teaching and Learning
- Online Collaboration/Meetings
- Zoom
Provides instructions for making Zoom recordings available to users that are not logged into their Zoom accounts.
- Knowledge Base
- Applications and Software
- Starfish
If you are trying to schedule an appointment with your adviser through Starfish and receive an error: "Online appointments are not available" then that indicates your adviser is not using the Starfish system.
In this instance, please email or call your adviser.
- Knowledge Base
- Teaching and Learning
- Blackboard
The latest versions of Microsoft Edge offer the ability to open office files in the browser using Microsoft's Office.com. When this option is enabled, attempting to open Office documents from Blackboard may result in an HTTP 404 error, or the Word online application opens but displays the message "Sorry, there was a problem and we can't open this document. If this happens again, try opening the Document in Microsoft Word"
- Knowledge Base
- Teaching and Learning
- Creating Digital Presentations
- YuJa
YuJa Proctoring requires a webcam to function. Users may encounter an error message if they do not have one connected.
- Knowledge Base
- Teaching and Learning
- Blackboard
- Instructors
Instructions to resolve the "Fix It" error seen by students attempting to take a RLDB exam.
- Knowledge Base
- Teaching and Learning
- Blackboard
Using old/unsupported browsers may cause problems with Blackboard's text editor. Use the included links to check your browser version and update/install, if needed.
- Knowledge Base
- Teaching and Learning
- Blackboard
- The Grade Center
If you receive an error when attempting to view a grade attempt in Grade Center, check to see that a Category has been assigned to that grade column in GradeCenter.
- Knowledge Base
- Teaching and Learning
- Blackboard
- The Grade Center
Grading a column that you created manually in Blackboard will give you an Access Denied error (red bar) if the category for that column is set to the default "No Category." The error can occur upon viewing an attempt in the Grade Center as well. Change the category to another type, such as assignment, homework, etc. You will then be able to enter a score in the student cell.
- Knowledge Base
- Teaching and Learning
- Blackboard
- Instructors
How to fix the license renewal problem encountered when updating Respondus 4.
- Knowledge Base
- Teaching and Learning
- Creating Digital Presentations
- YuJa
The YuJa Software Center may encounter an error where the underlying services stop running. This error requires the services to be restarted to allow a YuJa recording to upload.