New Contact List icon is grayed out in Mac Outlook 2016

Office 2016 for Mac and Office 2010 will reach their end of support on October 13, 2020

Open Microsoft Outlook.

  1. Click on the Outlook > Preferences... menu options.
  2. On the Outlook Preferences dialog box, click on the General icon (top row).
  3. Uncheck the Hide On My Computer folders check box.
  4. Close all dialog boxes and exit Outlook.
  5. Relaunch the Outlook application.