How do I install and log into the Citrix Workspace?

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Download 

Installation

Account Configuration

Login

Chromebook users

For Citrix to work on Chromebooks, users will need to install the Citrix Workspace app from the Chrome web store.

Citrix Workspace app for Chromebooks

Download Citrix Workspace for Mac or Windows

Choose the appropriate link for your system below. In the new window, click the Download Citrix Workspace app for Windows/Mac button.

  1. Mac Installer
  2. Windows Installer

Install Citrix Workspace [jump to Mac installation instructions]

 

Windows Installation

  1. Once done downloading, open the file CitrixWorkspaceApp.exe and click Start to begin the installation.

Once done downloading, open the file CitrixWorkspaceApp.exe and click Start to begin the installation.

  1. Accept the license agreement and click Next.

Accept the license agreement and click Next.

  1. Make a selection for Enable Single Sign-On and click Next

Make a selection for Enable Single Sign-On and click Next.

  1. The Workspace app offers a feature called App Protection, which can increase privacy from certain kinds of malware. Click Install after making your selection. Enabling the App Protection feature will prevent UND Tech Support from assisting users via screen-sharing with Citrix Workspace-related issues. We suggest users weigh the added privacy against the potential inconvenience of this feature, and choose accordingly. 

The Workspace app offers a feature called App Protection, which can increase privacy from certain kinds of malware. Click Install after making your selection

  1. Click Install to begin app installation. Once complete, click the Add Account button to proceed with setup.

Click Install to begin app installation. Once complete, click the Add Account button to proceed with setup.

  1. You will get an Installation confirmation when it is done installing. Select Add Account.

You will get an Installation confirmation when it is done installing. Select Add Account

Mac Installation

  1. Double-Click the downloaded CitrixWorkspaceApp.dmg file. Double-click the Install Citrix Workspace.pkg icon.
    CitrixWorkspaceApp.dmg File IconCitrix Workspace Installer Mounted Disk Window
  2. Click Continue.
    Install Citrix Workspace Launch Screen
  3. Click Continue.
    Installer Welcome Screen
  4. Click Continue, then Agree.
    Installer License Agreement
  5. Enter your Mac User Name and Password, then click Install Software.

    Installer Progress
  6. Check the box labeled Add Account, then click Continue.
    Add Account Window
  7. When the installation completes, click Close, then Move To Trash.
    Installation Successful Window
  8. Click here for first-use instructions.

Account Configuration

Example pictures show Windows shown on the left and Mac on the right.

  1. In the blank field, add the Citrix website address: https://myapps.und.edu and click Add.

Add Account Prompt

  1.  Make sure UND is highlighted on the Select Account list. Click Select.

Select Account Prompt

Login Instructions

There are two ways to access applications on Citrix. One method is to use the Citrix Workspace app (preferred), and the other is to log in to the Citrix webpage. Either option requires Citrix Workspace to be installed.

Citrix Webpage

  1. Go to the https://myapps.und.edu.
  2. To log in, enter your NDUS credentials. 

Citrix Workspace - Desktop Application (preferred)

  1. Open the Citrix Workspace app.
  2. Enter your NDUS credentials and select Log On.

Account Login Prompt

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