How do I install Cisco AnyConnect Secure Mobility(VPN) for Windows?

1. Go to and log in with your NDUS.identifier and password—this is the same information used to log into Campus Connection and Blackboard.

2. Click Start AnyConnect to go to the download page for the VPN Client.

3. Click the download button to download the installer.


4. Follow the installer prompts to complete installation.

Using VPN After Installation


1. Open the Cisco AnyConnect Secure Mobility Client.

2. The login windows will appear. If prompted, enter for the VPN server.

NOTE: If you are logging into HRMS Employee Self Service to print W-2s, type: for the server instead.

 3. Select your group from the drop down menu. The Username and Password are your NDUS.identifer credentials. These are the same as for Campus Connection and Blackboard.

3. Click OK to connect. The status will then change to Connected to.


1. To disconnect, go to the Cisco AnyConnect icon in your system tray or menu bar, and select Disconnect.

Windows 8 Installation Error

If you are using Windows 8 and receive the error "Failed to initialize connection subsystem," follow these steps:

  1. Go to the C: drive on the computer.
  2. Open the Program Files (x86) folder.
  3. Then open the Cisco folder, then Cisco AnyConnect Secure Mobility Client folder.
  4. Locate the file called: vpnui.exe.
  5. Right-click the file and select Properties.
  6. From the pop-up window, click the Compatibility tab.
  7. Check the box under the Compatibility mode heading and select Windows 8 from the drop-down.
  8. Click Apply, then OK.
  9. Quit VPN and restart.

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Article ID: 57996
Mon 7/23/18 11:23 AM
Thu 10/3/19 10:44 AM