How do I install Cisco AnyConnect Secure Mobility(VPN)?

What is Cisco AnyConnect VPN used for?

UND uses Cisco AnyConnect VPN to connect to the UND network remotely from off-campus. It convinces your computer that it is on-campus. VPN is needed to access things like Perceptive and Avaya Communicator. UND Tech Support recommends connecting to VPN regularly so that UND-owned computers can receive important system and app updates and to retain Windows operating system licensing. 

Install on UND-owned computers

Cisco AnyConnect Secure Mobility (VPN) can be installed through the UND Software Center if you are on campus. Installing apps this way does not require admin credentials. If you are working remotely from off campus, follow the directions below for non-UND-owned computersHow do I install apps from the Software Center?

Install on non-UND-owned computers

  1. Go to and log in with your NDUS.identifier and password—this is the same information used to log into Campus Connection and Blackboard.
  2. Click Start AnyConnect to go to the download page for the VPN Client.

  1. Your system will be automatically detected. The site will choose the best download based on your device and operating system. Click the download button to download the installer.

  1. Follow the installer prompts to complete installation.
  2. Open the Cisco AnyConnect Secure Mobility Client and select Add VPN Connection.
  3. Fill in the prompts as follows and when done, click Save in the top right corner.
  • Description: at your discretion (it is a name to distinguish it from other VPN connections on your device). We used UND for this demonstration.
  • Server Address:
  • Advanced: Leave blank, no options need to be adjusted
  1. You should now see the newly created connection under Choose a connection…. Turn the AnyConnect VPN to ON using the toggle in the top left corner.

  2. If you receive the Untrusted VPN Server! Message, click Change Settings.

  3. Under Advanced Settings, toggle Block Untrusted VPN to OFF. After authenticating into VPN, you may wish to turn this back on.

  4. Attempt to toggle AnyConnect VPN to ON again. Toggling AnyConnect VPN to ON should bring up the Authentication prompt.

How to log into VPN with Duo MFA

Cisco AnyConnect VPN Troubleshooting

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