GlobalProtect VPN for Windows

Summary

Steps to install the GlobalProtect VPN Client software on your Windows computer.

Body

Please Note! These instructions only apply to personally owned Windows computers. UND-issued devices have GlobalProtect installed automatically. If the GlobalProtect icon doesn't appear in the taskbar, or in a folder labelled "Palo Alto Networks" in the Windows application menu, please contact UIT for assistance.
  1. Launch a web browser and go to the following URL: vpn.und.edu

  2. An NDUS Portal Log In page will appear IN A SEPARATE WINDOW. Enter your credentials as usual, and verify with DUO.
    Uploaded Image (Thumbnail)log into this system with user.name

  3. From the GlobalProtect Portal page, select the "Download Windows 64 bit GlobalProtect agent" link.

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  4. Once the download is finished, open it from your browser, or your downloads folder in File Explorer.

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  5. At the "Welcome to the GlobalProtect Setup Wizard" window, click Next

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  6. On the "Select Installation Folder" window, click Next

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  7. Click Next at the "Confirm Installation" window.

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  8. If you see a pulsating shield icon in your taskbar, click it.

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  9. Click Yes if a "User Account Control" window appears. You may need to enter your computer username and password.

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  10. The installation will begin.

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  11. When the "Installation Complete" screen appears, click Close

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  12. Restart your computer. Do not use Shutdown, Sleep, or Hibernate.

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  13. After restart, you should have a new icon in your taskbar notification area for the GlobalProtect Client. Note, the icon may be hidden in the overflow menu . If the application icon is not in your taskbar, select the Windows menu button, and scroll down to find a folder labelled "Palo Alto Networks". From there, you should be able to launch GlobalProtect.

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  14. See the Log In page for next steps.

 

Details

Details

Article ID: 151879
Created
Tue 6/25/24 12:26 PM
Modified
Tue 6/25/24 1:34 PM