Starting a conference call in the Avaya Cloud App (Desktop, Web & Mobile)

Starting a conference call using the New actions button

1. Click the New actions icon in the upper right corner.
2. Select Start a conference call.

3. The Conference call window will show your conferencing information. Update your details if necessary

• Dial-in number: The number that participants use to dial in to the conference call. You can also include additional dial-in numbers.

• Allow participants to join before host: If this is turned on, you’ll let participants join the conference call before the host joins.

4. Click the Invite dropdown and choose how you’d like to invite participants.

• Invite by Text: Send a text message from your Avaya Cloud phone number. Search for a contact or enter a number, then click Send.

  Note: This option is only available to users with direct numbers or Digital Lines.

• Invite by Email: Open your synced email account with an email that includes your conference call information filled in automatically. Add contacts, then send the email as you normally would.

• Invite by Message: Send a direct message using the Avaya Cloud  app on your desktop or web browser. Enter your contacts’ names or email addresses, then click Send.

5. Click Start conference.

Starting a conference call from Phone

1. In the left navigation bar, click Phone.
2. Click Conference calls. If you’re using the new Phone menu, click the Conference tab.
3. Click My room to view your conferencing information.

4. Update your details if necessary.

• Dial-in number: The number that participants use to dial in to the conference call. You can also include additional numbers.

• Allow participants to join before host: If this is turned on, you’ll let participants join the conference call before the host joins.

5. Click the Invite dropdown and choose how you’d like to invite participants.

• Invite by Text: Send a text message from your Avaya Cloud phone number. Search for a contact or enter a number, then click Send.

  Note: This option is only available to users with direct numbers or Digital Lines.

• Invite by Email: Open your synced email account with an email that includes your conference call information filled in automatically. Add contacts, then send the email as you normally would.

• Invite by Message: Send a direct message using the Avaya Cloud app on your desktop or web browser. Enter your contacts’ names or email addresses, then click Send.

6. Click Start conference.

Starting a conference call on behalf of another user

You can start a conference call on behalf of another user only if they’ve turned on delegate permissions.

1. In the left navigation bar, click Phone.
2. Click Conference calls.
3. Hover over the name of the conference room you’d like to use.
4. Click Start a conference on behalf of.