Message Manager
Manage the voice mail messages left for a call queue.
Inbound phone numbers will be displayed under the From column, they have been edited out of the screen shots for privacy of the number owner.
- Log into https://service.cloudoffice.avaya.com using Single Sign-on
- In the upper right make sure that Call Queue Management is selected
- Click on Messages
- From this page you will be able to listen, download, forward, delete and mark as read voice mail messages.
- Click on the three vertical dots, this will provide you with the options to download or forward the message.
