Call Handling (Block Numbers)
Summary
This article provides steps to block calls from unwanted numbers on desktop, web, and mobile platforms.
Body
Desktop or Web Portal
- Click Phone in the left menu.
- In your call history, hover over the record of the number you want to block.
- Click the three-dot More icon, then select Block and report


- Click Block only or Block & report spam
- Block only: Blocks all calls, faxes, and texts from that number.
- Block & report spam: Blocks the number and reports it as spam.

Mobile App
iOS:
- Tap the Calls icon in the bottom menu.
- Tap the number you want to block.
- Tap Block and report


- Tap Block only or Block & report spam
- Block: Blocks all calls, faxes, and texts from that number.
- Block & report spam: Blocks the number and reports it as spam.


Android:
- Tap Phone
- Tap the Calls tab.
- Tap the Info icon to the right of the number you want to block.
- Tap Block and report


- Tap Block only or Block & report spam
- Block: Blocks all calls, faxes, and texts from that number.
- Block & report spam: Blocks the number and reports it as spam.


Details
Details
Article ID:
147510
Created
Tue 10/3/23 3:51 PM
Modified
Fri 10/6/23 9:53 AM